You are highly experienced in building customer focussed solutions
We are a team of big thinkers, who love to push boundaries and create new solution
Together we will build tomorrow’s bank today, using world-leading technology and innovation
Do work that matters
CommBank is recognized as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps.
Here, you’ll get to turn your passion into reality, working with new technology on state-of-the-art projects to enable a seamless and unrivalled customer experience.
Born curious, you’re constantly learning and are eager to share the latest tech, insights and ways of working with your team. Honing your craft is something that happens inside and outside of work and you’re a passionate and active member of the broader software engineering community.
We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.
See yourself in our team
You’ll join the Service Management Modernisation (SMM) Program, a strategic initiative driving DevSecOps transformation across the bank. Our mission is to simplify and automate operational processes, empowering service owners and engineers to focus on innovation. You’ll work closely with a newly formed squad embedded in SRE Engineering, collaborating with a Product Manager and engineers across business units to solve real-world challenges through automation, data, and AI.
Cultural fit and attitude first. Main responsibilities as Principal Software Engineer:
You’ll be a technical leader and strategic thinker, driving the design and delivery of scalable, AI-powered solutions. You’ll bring deep expertise in GenAI, cloud platforms, and modern engineering practices to guide teams, influence architecture, and shape the future of our technology landscape.
Lead the design and implementation of GenAI solutions across the enterprise, with a focus on platform engineering, prompt engineering, and knowledge engineering.
Build and scale GenAI capabilities, including infrastructure for model fine-tuning, deployment, and monitoring.
Stay ahead of emerging trends in AI/ML, LLMs, and cloud technologies, and translate insights into actionable strategies.
Ensure compliance with data privacy and governance standards in all AI initiatives.
Drive automation and simplification of compliance and operational processes through data, dashboards, and system integrations.
Tech skills:
You will need to be across a broad range of tools, languages, and frameworks. We don’t expect you to know them all deeply but experience or exposure to some of these will set you up for success in this team:
Languages: Python, TypeScript, Golang
AI/ML: LLM fine-tuning, LangChain, Semantic Kernel
Databases: Vector/Graph DBs
Cloud: AWS, Azure
Practices: DevSecOps, CI/CD, Infrastructure as Code, API design
Other: Customer engagement systems, automated testing frameworks
Proven experience as a Principal Engineer or Technical Lead in large-scale, cloud-native environments (AWS, Azure).
Deep expertise in GenAI, LLMs, and ML frameworks (e.g. LangChain, Semantic Kernel).
Strong programming skills in Python, TypeScript, or Golang.
Experience with vector/graph databases and non-deterministic testing approaches.
Demonstrated success in platform engineering, including infrastructure design, scalability, and reliability.
Working with us:
Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.
Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. We’re hiring engineers from across Australia and have opened technology hubs in Melbourne and Perth. We really love working here, and we think you will too.
If this sounds like the role for you then we would love to hear from you. Apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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