Principal, Services Business Development

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal, Services Business Development

Mastercard Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, platforms, information, loyalty, security and risk management services to financial institutions and merchants worldwide.

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base.
Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information, security and risk management services.
Role
• The Business Development Role for Mastercard Services is responsible to influence networking and to drive sales process. He/She is an active team member who looks after clients largely independent and runs projects or a big piece of a very large project.
• Translate market development objectives into sales strategies for an assigned portfolio of Divisional Key Client accounts
• Perform comprehensive analysis to establish deep understanding of Client needs and potential solutions to identify the most critical aspects of a problem
• Identify new business opportunities with key clients and communicate to executives to pursue
• Build relationships and network with internal and external stakeholders, influencers, sponsors and decision-makers to enable relevant support is aligned with core business objectives
• Manage the sales cycle and related processes from client needs identification through contractual development and execution incl. writing well-structured and persuasive proposals
• Develop sales-support materials (i.e. presentations, business cases etc) that articulate the compelling nature of Mastercard Services qualitatively and quantitatively to address client challenges
• Ensure engagement quality, leading post-implementation review activities and follow-on opportunity identification
• Apply business acumen to identify proactively new business opportunities and support corporate initiatives to combine multiple product offerings to serve client needs more broadly
• Manage and/or Contribute to project delivery efforts utilising core consultancy skills and industry knowledge (e.g. perform Project Management or subject matter expertise input responsibilities as appropriate)
• Participate in recruiting, training and developing others
• Create intellectual capital (e.g. white papers on specialist industry topics) to increase the value proposition of Mastercard Services
Additional Comments:
• Working with all the Issuers to understand their needs and pain points
• Identify what Mastercard can do to solve pain points, make a compelling pitch, create the statement of work and close the deal.
• Work with the delivery team and make sure it stays on track. They will handover but are still involved in all the key deliverable meetings, all the critical meetings (still being delivered, client is happy etc)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.