Principal Consultant – Mirakl Solution Consultant (Marketplace Expert)

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 38 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Mirakl Solution Consultant (Marketplace Expert)
Location: Melbourne, Australia 
Employment Type: Full-time

About the Role

We are seeking an experienced Mirakl Solution Consultant to drive successful marketplace implementations for retail & CPG clients. You'll serve as the technical authority on the Mirakl platform, guiding customers through architecture design, integration, and scaling strategies to build high-performing marketplaces.

Key Responsibilities

Marketplace Implementation Leadership

• Lead end-to-end Mirakl platform deployments from discovery to go-live

• Conduct solution design workshops to define marketplace architecture and feature adoption

• Advise on REST API integrations with eCommerce platforms (e.g., Salesforce Commerce, Adobe Magento)

• Mitigate risks by identifying technical gaps and proposing alternatives

Strategic Growth & Optimization

• Post-launch: Identify expansion opportunities (international, omnichannel, new business models)

• Develop reusable assets/templates to accelerate future implementations

• Serve as liaison between customers and Mirakl product teams to influence roadmap

Technical Advisory

• Translate business requirements into detailed technical specs (JSON/XML, CSV workflows)

• Guide development teams on Mirakl best practices and integration patterns

• Stay current with Mirakl feature releases and SaaS eCommerce trends

Required Skills

Must-Have:
✅ Expertise in eCommerce consulting (Retail/CPG focus preferred)
✅ Hands-on Mirakl platform experience (implementations/integrations)
✅ Expertise with REST APIs and SaaS/PaaS architectures
✅ Proven ability to create technical blueprints and business requirements docs
✅ Strong stakeholder management (operational teams to C-level)

Nice-to-Have:
🔹 Experience with additional eCommerce platforms (e.g., Shopify, SAP Hybris)
🔹 Knowledge of marketplace business models (B2B2C, dropshipping)
🔹 Certification in Mirakl or related technologies