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Versent

Lead Design Consultant

Reposted 2 Days Ago
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In-Office
Melbourne, Victoria
Senior level
In-Office
Melbourne, Victoria
Senior level
As a Principal Consultant - Design, lead strategic design initiatives, mentor designers, manage client engagements, and drive innovative solutions for impactful customer experiences.
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We have an exciting opportunity for a Lead Design Consultant to champion our national strategic direction within the Strategy & Design practice and drive its success in Victoria. This role involves leading design-led engagements across diverse client projects and guiding a talented team of designers to deliver innovative, human-centred solutions that create real impact.
 

About the Role

As a Lead Design Consultant, you will play a pivotal role in shaping customer experiences and driving growth through creativity and design thinking. You will:

  • Lead and mentor a team of designers, fostering a culture of collaboration and excellence.

  • Shape and deliver complex client engagements, ensuring outcomes align with strategic objectives.

  • Support pre-sales activities, contributing to proposals and client presentations.

  • Champion human-centred design, embedding design-led approaches across projects.

  • Collaborate with stakeholders to translate business challenges into meaningful design solutions.
     

What You’ll Do

  • Work on projects tackling our most complex client challenges, leading a team of cross-practice consultants (software developers, data and AI experts, and designers) to ensure successful outcomes for the team and our clients. Billable client work would represent 60-80% of your working week.

  • Support pre-sales conversations with our Growth team to uncover opportunities for design-led engagements based on customer goals and challenges

  • Contribute to the creation of compelling proposals outlining approach, rationale, deliverables, timelines, and required skillsets

  • Build strong relationships with Victoria design team members, supporting their growth and development

  • Coach and mentor design consultants, helping them achieve their professional aspirations

  • Facilitate discovery workshops and brainstorming sessions to define business and project objectives

  • Contribute to Versent initiatives sharing your experience and expertise such as through internal or external activities (Lunch and Learn sessions, or presenting at conferences for example), or contributing to the Versent Tech Blog.

Life at Versent

We're a diverse team of motivated humans who think outside the box and strive to deliver what others might consider impossible. At Versent we truly care about our people and put real focus on cultivating a culture of learning, collaboration and growth.  We provide our teams with the space, trust, and support, to deliver the best work of their careers. To enable this, we have a culture that places a high value on continual feedback, excellence, and invention anchored in customer success.

We also offer our team:

  • Flexibility: We give you the freedom to excel, providing as much autonomy and flexibility around when you work so you can manage your time in a way that best suits you to get the job done.

  • Learning: We are passionate about continuous improvement and care about you investing in and developing your craft. Our Craft 180 Program is a holistic strategy for ongoing, meaningful skill and capability development with an ultimate goal to create an environment where people can learn and contribute in different ways to develop, practice and become masters of their craft.

  • Access to Benefits That Fit Your Life: From salary packaging and purchased leave to novated leasing options, we offer a range of benefits designed to suit different lifestyles and priorities. There’s something for everyone.

  • Health & Wellbeing Programmes: We focus on you as a whole person, with wellbeing initiatives that are to support you mentally, physically, emotionally and financially.

  • Connection: Regular social activities across your team and the organisation.

  • Recognition: We offer several reward & recognition programmes to acknowledge the amazing work that you do!

  • Career opportunity: We provide the opportunity to work on diverse projects and initiatives that enable you to create a brilliant career.

At Versent, we don't adhere to a one-size-fits-all hiring strategy. We understand that you might not fulfill all the criteria for this position. Our celebration of diverse perspectives isn't just a value, it's a way to gain an edge. If you believe this opportunity is where you can thrive, don't be shy and apply! 

If you require any accommodations throughout the interview process, please get in touch with us by emailing [email protected].

Top Skills

Human-Centred Design
Service Design
Ui
Ux

Versent Melbourne, Victoria, AUS Office

Level 19/8 Exhibition Street, , Melbourne, VIC , Australia, 3000

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