Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description- Lead assurance activity and enhance safety leadership across Qantas Group operations, providing strategic guidance and operational support to diverse stakeholders.
- Coach and develop auditing capability to drive operational excellence and strengthen compliance.
- Permanent leadership role based in BNE, MEL, SYD, or PER
We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.
Group Assurance is responsible for providing independent and objective evaluations on the adequacy and effectiveness of the internal control systems in various areas and functions of the Airline Group. Reporting to Manager Group Assurance Operations the incumbent lead and execute the delivery of Audits, and assurance activity within the Qantas Group including Jetstar Group and ensure quality advisory services are delivered.
As the Principal Assurance you will be seen as a leader for airline operational advice and safety support encompassing a broad range of stakeholders across multiple departments. Working with colleagues and teams across the network, you will engage coach and support assurance , capability in operational excellence. Fundamental to this role is the requirement to build and sustain clear communications, excellent relationship management to foster a positive safety culture across a diverse workforce while balancing assurance priorities and operational delivery.
You’ll have –
- 5 years + working in aviation operations such as Flight Operations, Cabin, Engineering, Airports/Ground Operations or Workplace Health and Safety and Environment
- Tertiary Qualification- Professional aviation management or safety qualifications
- Proven experience in managing and leading, safety and quality management systems, audits and other assurance activities.
- Successful completion of approved lead auditor and safety management system training and qualifications as applicable to the role sound working experience in aviation operations (highly regarded)
- Proven knowledge and application of safety management system processes in high reliability organisations. Including but not limited to hazard identification, data analysis, auditing, investigations, and risk management
- Sound knowledge of applicable regulatory and safety legislation.
- Proven experience in implementing and embedding cross business change programs to improve safety, risk and operational management.
- Ability to communicate, interact and influence stakeholders across the business to develop process and manage relationships.
- Strong writing skills and experience in the development of training and auditing
material and report preparation. - Strong Analytical skills – ability to gather, interpret and present data. Assess data completeness and identify trends using business tools.
- Demonstrate systems capability in compliance and assurance, guidance and coaching of leaders and corporate governance reporting.
Why Qantas?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Be a part of something special and play your part in the Qantas story – get in touch today.
Applications close: Monday 16 February 2026
Please note applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
