The Client Director will strategically lead major accounts in Brand and Consumer communications, overseeing integrated campaigns and driving business growth, while mentoring diverse teams and managing client relationships.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Edelman is seeking a Client Director to lead our Brand and Consumer practice, working with some of the world’s most recognisable and ambitious brands. This senior role is a unique opportunity to shape bold, culturally relevant campaigns that cut through the noise, inspire audiences, and build lasting trust.
As a Client Director, you will be responsible for the strategic leadership of high-profile accounts, guiding integrated campaigns across brand storytelling, consumer engagement, creative, social, influencer, and digital. You’ll be a trusted advisor to senior clients, leading with confidence, curiosity, and conviction.
We’re looking for someone with experience in brand, consumer, and integrated communications, with proven expertise in delivering world-class creative work that drives measurable impact. A natural leader, you will inspire high-performing teams, nurture client partnerships, and champion Edelman’s values of boldness, empathy, curiosity, and trust.
Responsibilities
• Lead strategic direction and delivery for major consumer and brand clients.
• Provide senior counsel and act as a trusted partner to C-suite stakeholders.
• Oversee the creation of innovative, insight-led, and integrated campaigns.
• Drive business growth through client development and new opportunities.
• Manage account profitability, budgets, and resourcing effectively.
• Mentor, inspire, and develop diverse teams across levels and disciplines.
• Represent Edelman externally, building networks across industry and media.
Qualifications
• 15+ years’ experience in brand/consumer communications, marketing, or PR.
• Proven success leading large accounts and integrated campaigns.
• Strong track record in creative storytelling, influencer & digital strategy.
• Commercial acumen with experience managing multimillion-dollar accounts.
• Excellent communication, presentation, and client relationship skills.
• Ability to inspire, lead, and grow high-performing teams.
• Deep understanding of culture, consumer trends, and brand reputation.
ABOUT EDELMAN AUSTRALIA
At Edelman, we help solve our clients biggest corporate or consumer brand challenges. We do this by building trusted brands and applying 25 years of research and understanding of Trust.
We believe action earns trust; its only through meaningful and relevant actions that we can demonstrate a commitment to stakeholders that resonates and gives them reason to care and share.
The information revolution has made trust the most valuable commodity in business today.
Against this context, we’ve established capabilities through people, tools, data and technology that protect, promote and evolve our client’s brands in today’s environment, both inside and outside their organizations.
We are a team of 65+ analysts, planners, strategists, advisors, creatives, producers, storytellers and more.
Operating across 3 locations of Sydney, Melbourne and Brisbane, we work with some of Australia’s most consequential brands.
We are Trusted to be Bold. This phrase underpins everything we do, running through our expertise, offerings, the way we show up, what we strive to create and how we work with you; it’s in our purpose and our people, it’s core to our network, It’s how we build our teams and offerings and, most importantly, it’s in the way we work
Our purpose is to create a better future by building Trust between brands, people and society.
OUR VALUES:
The Relentless Pursuit of Excellence:
Bringing the best of ourselves and partners to our clients;
Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others’ styles to do so.
The Freedom to be Constantly Curious
Tenacious and thorough approach that drives creativity and growth for clients and ourselves.
Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints.
The Courage to Do the Right Thing
Being a trusted and resilient partner for clients, colleagues and communities.
The Commitment to Positively Impact Society
Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative, ethical and legal standards;
Performing our work with an environmental conscience, and a sense of tolerance, fairness and equality.
Edelman is committed to creating equality and diversity in our workforce. We do not discriminate based upon race, religion, nationality, disability gender or age. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
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