Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Electric Account Manager - Australia
Location: Melbourne only
Travel Requirement: 25 - 50%
Job Type: Full-time
Join Us in Creating a More Resourceful World
At Itron, we believe that resourcefulness is essential to meeting the world’s growing needs. As a global leader in energy and water resource management, we empower utilities and cities to deliver critical infrastructure services efficiently, safely, and sustainably. Our innovative portfolio includes smart networks, software, services, meters, and sensors designed to help customers better manage energy and water.
If you're passionate about driving meaningful impact, and ready to lead in a fast-evolving environment—join us.
Position Summary:
As an Account Manager, you will provide account-level leadership that aligns Itron capabilities and offerings with the customers strategic initiatives and focus on the sale and subsequent revenue for assigned customers while ensuring and improving customer satisfaction.
Key Responsibilities:
- Develop and execute sale strategies tailored to assigned accounts with a specific focus on Advanced Meter Infrastructure (AMI) solutions, including Smart Meters.
- Identify and engage with buying influences to present and promote Itron’s AMI solutions and with users and key stakeholders of Itron solutions to action improvements in customer satisfaction.
- Stay informed about industry trends, regulatory changes and competitive offerings.
- Contribute to defining how Itron solutions are differentiated and provide the best solution for customer above alternatives.
- Manage the sales pipeline through life cycle and contribute with a deal team on winning proposals to close new opportunities across assigned accounts
- Responsible for revenue and bookings quota.
- Provide internal early awareness and support trouble shooting for product, system and project issues
Success Metrics
- Revenue and Bookings performance
- Customer satisfaction (CSAT)
- Demand plan and forecast for assigned accounts.
What We’re Looking For
Required Skills & Experience:
- Bachelor’s degree in electrical engineering or similar and/or relevant industry experience.
- 3-5 years’ experience in sale of AMI solutions and Smart Meters.
- Strong knowledge of Smart Meter technologies with ability to understand and explain technical concepts to non-technical stakeholders.
- Proven success in a matrixed organization where solutions come from multiple sources
- Experience supporting complex commercial deals with legal and finance
Preferred Skills & Experience:
- Selling experience with electric utilities in Australia.
- Familiarity with regulatory frameworks and compliance standards in Australia.
Key Attributes:
- Comfortable working across the customer enterprise
- Comfortable developing relationships at multiple levels
- Ability to develop a sales strategy delivering outcome-based solutions as opposed to hardware only.
- Must be highly collaborative, and driven to deliver business results
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
