Planner Operations

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Reporting to the Planning Manager Inbound, the Operations is responsible for ensuring the efficient movement of product across Australia and New Zealand through accurate planning, analysis, and coordination of inbound logistics activities.

This role plays a critical part in managing freight movements, customs compliance, inventory flow, and operational reporting. Working closely with suppliers, freight forwarders, customs brokers, 3PL providers, and internal stakeholders, the Planner Operations will proactively identify risks, drive operational efficiencies, and ensure products are delivered on time and in full.

Success in this role requires strong analytical capability, exceptional attention to detail, and the ability to manage multiple priorities in a fast-paced retail environment.

• Coordinate inbound and outbound freight movements across the ANZ supply chain.
• Ensure shipping documentation is complete, accurate, and available to facilitate timely customs clearance.
• Monitor shipment progress and proactively communicate any risks, delays, or exceptions to key stakeholders.
• Liaise with suppliers, freight forwarders, customs brokers, and internal teams to ensure seamless cargo movement.
• Maintain and validate freight and shipment data within relevant systems.
• Review shipment bookings and optimise container utilisation to support cost-effective freight operations.
• Support monthly and annual volume forecasting and inbound planning activities.
• Perform freight costing analysis and assist with freight budget management.
• Process and track duty recovery claims within agreed timeframes.
• Manage and maintain logistics reports, including shipment tracking, freight performance, and operational KPIs.
• Partner with Fulfilment and 3PL providers to ensure accurate processing of inbound deliveries and inventory movements.
• Investigate and resolve shipment, stock, and inventory discrepancies.
• Support continuous improvement initiatives across supply chain and logistics operations.
• Provide timely, accurate, and transparent communication to internal and external stakeholders.
• Assist with ad hoc supply chain projects, reporting, and operational tasks as required.

• Degree or qualification in Supply Chain, Business, Commerce, Logistics, or a related field.
• Advanced Microsoft Excel skills with the ability to analyse and interpret large data sets.
• Strong working knowledge of Microsoft Office applications.
• SAP experience highly regarded.
• Power BI exposure preferred.
• Experience within Supply Chain, Logistics, Planning, Operations, or a related function.
• Strong analytical and problem-solving skills with a high level of attention to detail.
• Excellent stakeholder management and communication skills.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Continuous improvement mindset with a proactive and solutions-focused approach.

Preferred Industry: Retail, FMCG, Supply Chain or Logistics.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,

gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at

PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal

opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000

employees worldwide.