Business Systems Analyst - Support Services Global Support Centre

Do you speak fashion? We're hiring, let’s chat!

ABOUT US

Born in Australia, loved around the world. 
At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We’re playfully rebellious and always optimistic. Join our world and let's do good things together.
 

ABOUT THE ROLE

We're looking for a Business Systems Analyst to support and evolve our Oracle Fusion HCM platform, partnering closely with People, Technology and Integration teams to deliver scalable, user-focused people system solutions. Acting as the link between business and technology, you'll analyse business processes, gather and document requirements, and translate business needs into practical system solutions that enhance the employee experience and support business growth.
With a strong focus on continuous improvement, you'll help optimise Oracle HCM and its integrations across the broader technology landscape, ensuring solutions remain reliable, efficient and aligned to business needs. You'll work closely with stakeholders to identify opportunities to simplify processes, improve data quality and maximise system capability, while supporting everything from requirements gathering and solution design through to testing, implementation and ongoing enhancements. This is an exciting opportunity for a Business Systems Analyst who enjoys solving complex challenges, influencing outcomes and delivering meaningful improvements through technology.
 

SKILLS & EXPERIENCE

• Proven experience as a Business Analyst supporting enterprise business systems, preferably Oracle Fusion HCM or similar HRIS platforms.
• Strong understanding of HR processes and experience translating business requirements into functional system solutions.
• Experience working with system integrations and understanding data flows between enterprise applications, including exposure to Oracle Integration Cloud (OIC) and/or Microsoft Azure Integration Services.
• Ability to analyse, document and improve business processes, identifying opportunities for simplification and standardisation.
• Strong stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences.
• Demonstrated analytical and problem-solving skills, with a continuous improvement mindset and passion for delivering quality business outcomes.

BENEFITS

• Competitive salary
• Flexible working options & people-first leave initiatives
• Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services
• Subsidised onsite childcare centre
• 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre
• 24/7 Wellness support – mental health, relationships, family + more
• Local & Global career growth
• Discounts for you & your family – medical, travel, financial + more
• Performance & Peak incentives to reward + recognise our team
• Returnity - Paid program for new parents heading back to work
• Bring your dog to work
• Recognition, team connection moments & more!
   
   
  Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery. 
   
  We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
   
  We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
   
  If you have any individual needs in order to fully participate in the recruitment process, please contact us at [email protected] so we may support you in completing the job application process.