People Systems Analyst

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Work collaboratively with various cross-functional teams and stakeholders
• Excellent team culture and flexibility
• Bring your specialist knowledge and expertise to this great opportunity

The People Systems Analyst plays a vital role in Endeavour Group’s “Team Services” function, (HR Shared Services) as they are responsible for providing technical expertise and support for SuccessFactors and associated interactions with other Endeavour Group people systems such as UKG Pro, SmartRecruiters, Qualtrics, and Sailpoint.

This People Systems Analyst will play a lead collaborative role, working with cross-functional teams to gather business requirements and recommend enhancements and modifications that unlock critical business objectives. This will require attention to detail and out-of-the-box design thinking, ensuring that our people systems are fit for purpose. 

This role will also provide important query/issue management support, performing Subject Matter Expertise tier 2 support, working closely with our broader Team Services function, process partners and business users.

Here is a taster of what you can expect in this role:

• Keep up to date on product features and releases, recommending enhancements based on available functionality and business needs.
• Administration, maintenance and process execution of SuccessFactors modules (including EC, PMGM, LMS, and Succession), in line with business requirements, enabling key business activities and ensuring optimal system performance and usability.
• Understand people systems best practice and collaborate with cross-functional teams to gather business and system requirements and identify areas for system and process improvements. 
• Coordinate with IT teams to ensure seamless integration of SuccessFactors with other enterprise systems.
• Develop test scenarios, conduct system testing, and document test results to validate system changes and enhancements. 
• Monitor system performance and identify and resolve any issues or bugs to ensure system reliability and user satisfaction
• Maintain comprehensive, accurate people system documentation and training material, detailing system configurations, processes, and enhancements.
• Provide technical support and guidance to support teams and end-users regarding system functionality, troubleshooting, and issue resolution within Endeavour’s People stream operating model. 
• Partner with our Advisory centre and other tiered resolution teams to provide issue resolution support. Investigate root cause and implement mitigation steps. 
• Work closely with other streams within the people team to develop and deliver training programs to enhance user proficiency and adoption.

Qualifications

Now let’s talk about you: 

• 2+ years working in People or Technology.
• Experience working in complex matrix organisations, or transformation environments.
• Experience in core HR business practices.
• In depth knowledge of SuccessFactors (EC, LMS, PMGM, Succession, Comp & VP).
• Senior Stakeholder Management and influencing skills, with a track record of partnering and influencing stakeholders. 
• Ability to deal with a variety of tasks and ad hoc requests.
• Great communication and organisational skills. 
• High attention to detail.
• A willingness to support beyond the confines of this role. 
  

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup