People Services Advisor

Company Description

• Supportive leaders that value your career development
• Collaborative team culture
• We give our people choices to balance work-life commitments

Welcome to This Australian Life. 

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.

We're always looking for people who want to go further with us. People who do what’s right, aim high, and work smart.  Why not see where we can go?

Job Description

As a People Services Advisor, you will be the primary contact for all People and Culture inquiries. Your main duty is to advise and coach people leaders and employees on People and Culture policies, processes, platforms, and the employee lifecycle.

Innovation is key in this role. You will identify areas for process improvements and suggest ways to simplify and automate People Services.

This is a permanent role, working flexibly from our Sydney or Melbourne office.

In this role you will: 

• Provide advice, guidance, and coaching to people leaders and employees on People & Culture policies, processes, platforms, and the employee lifecycle, in line with our tiered support model.
• Identify and contribute to project activities and continuous improvement initiatives to enhance the employee experience.
• Collaborate with or escalate to relevant People & Culture areas when handling employee matters and queries.
• Prepare and manage employee lifecycle-related documents.
• Oversee pre-employment checks and onboarding requirements for new starters and ensure these are compliant in line with company policy.
• Identify opportunities for process improvements.
• Suggest and implement ways to simplify and automate People Services processes.
• Collaborate with the team and wider People & Culture to streamline platforms and processes.
• Help implement processes and plans to manage and reduce operational risks.

Qualifications

• Experience working in a Human Resource function
• Qualification in Human Resources or related discipline, desired
• Excellent time management skills with the ability to plan, organise, and set priorities
• Strong stakeholder and communication skills, both written and verbal
• Proficiency in HRIS (Workday) and Service Now platforms
• A strong understanding and ability to maintain confidentiality
• Continuous improvement mindset and ability to drive innovation

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems. 

As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

Additional Information

At TAL we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply. Even if you don’t check every box in the criteria above, we encourage you to apply today or get in touch with us here.

To provide you with the best experience, we can accommodate you at any stage of the recruitment process. Simply inform our Recruitment team at any time.

TAL is recognised by the Workplace Gender Equality Agency as an Employer of Choice.  We are proud to be a member of Diversity Council Australia and the Australian Network on Disability. For information on our reconciliation journey, please read our Innovate Reconciliation Action Plan.

We acknowledge the Traditional Custodians of the Land in which our Head Office is based, the land of the Gadigal people of the Eora Nation, and recognise their deep connections to the land, sea, and culture.
We extend this acknowledgment to the many Traditional Lands that we operate across and pay our respects to Elders past, present, and emerging.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.