Summary
The Global People Relations team at Guidewire is seeking a highly experienced People Relations Specialist to support our business and colleagues in the APAC region - with colleagues in Australia, India, Malaysia, Japan and New Zealand.The key aim of Guidewire's People Relations team is to promote a safe, fair and trusted environment - where colleagues can thrive in order to do their best work.
Job Description
As a People Relations Specialist, you'll play a pivotal role in fostering positive employee and labour relations. You'll collaborate with internal and external stakeholders, analyze data, and develop strategies to enhance positive workforce sentiment.
Your focus will be both proactive and reactive. You will improve the employee experience and reduce risk for Guidewire by identifying and addressing concerns early - resolving workplace issues before they escalate to a critical level requiring reactive action. You will also design and implement initiatives that strengthen employee and labour relations and foster a positive workplace culture.
This role requires monthly travel to offices in APAC.
Key Responsibilities
Employee Relations
Responsible for managing employee relations in Guidewire, APAC, ensuring compliance with labor laws, handling workplace investigations, as well as fostering positive relationships between employees, management, and relevant regulatory bodies. Identify and mobilize fair and inclusive processes for employee concerns to be heard.
Knowledge of India, Australia and Japan-specific employment practices and ER case handling is key.
India specific: Workplace Harassment & POSH Compliance
Serve as a key advisor on sexual harassment cases, ensuring compliance with the POSH Act. Support Internal Complaints Committees (ICC) and oversee POSH/ICC training and case management. In addition, establish and manage the Company Works Committee for India.
Labour Relations
Operate with strong awareness of an expanding Labour Relations landscape. As required, effectively engage with Employee Representative bodies.
Risk and Crisis Management
Utilise expertise in Employee and Labour relations and be close to organisational changes to identify potential issues, predict risks, and develop strategies to mitigate them for regions and countries. Crisis-response efforts - use sound judgment to assess and respond to high-stake employee relations issues under tight timelines.
Compliance
Conduct proactive research on upcoming legislation and compliance - refresh policy, anticipate employee and business impact - and design learning interventions to help create a clear understanding of, and appropriate use of policy - particular focus on Code of Conduct, disciplinary and grievance, and discrimination, bullying & harassment policies. Ensure internal processes and procedures are in line with legislative requirements and best practice.
Governance
Review metrics and identify trends across the region. Use data to recommend solutions to influence the trend. Implement tools, processes and forums to enhance the efficiency, improvement and adherence of People Relations policies and practices.
Global Initiatives
Input into global ER products such as dashboards and toolkits. Expertise in supporting / leading Corporate initiatives such as new compensation scheme roll-outs, multi-market re-organisations.
Skills and Experience
MUST-HAVE
5–10 years of Employee Relations experience within APAC, in a multinational company or Tech sector.
Proven track record in handling high-risk ER cases, disputes and formal investigations, whilst partnering with Legal teams
Strong knowledge of Indian labor laws, employment regulations, and compliance requirements with focus on the Shops and Establishment Act and Prevention of Sexual Harassment (POSH) Act.
Fluency in English.
Experience of business re-organisations across multiple markets
Highly collaborative with the ability to partner seamlessly with HR stakeholders and influence executive level management
Robust skills in conflict resolution and coaching management
Continuous improvement mindset with ability to recommend improvements and changes to ensure People Relations products are scalable, meet legal requirements, and are aligned to best practice
Strong external network
DESIRABLE
Certification in POSH Compliance
Training in Mediation or Alternative Dispute Resolution (ADR)
Knowledge of the labour landscape in India, Australia Japan, and Malaysia
Degree in HR, Law, or a related discipline
Tech sector / SaaS experience
Additional Considerations
Monthly regional travel - annual San Mateo HQ travel
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
