People & Culture Advisor

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 200+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

As a People & Culture Advisor, you’ll play a pivotal role in supporting our people, leaders, and People & Culture (P&C) Business Partners to drive a high-performing, engaged, and thriving team culture. No two days are the same – you’ll be the go-to advisor for Team Leaders, a key player in employee engagement initiatives, and a champion for HR best practices that make ROLLER an amazing place to work.

This is a hybrid role, requiring regular presence in our Melbourne office to support our growing Melbourne-based team.

• Be a Trusted Advisor: Provide first-line HR guidance to Team Leaders and managers across performance management, engagement, and development.
• Partner with Purpose: Collaborate with the P&C BP to align HR programs with business goals and build leadership capability across the business.
• Champion Employee Relations: Support employee relations cases with sound advice and documentation, promoting a fair and positive workplace.
• Drive Performance & Development: Help run performance reviews, analyse trends, and identify development opportunities and succession planning insights.
• Support Change & Growth: Assist with organisational change, including restructures and culture-building initiatives, ensuring people are informed and engaged.
• Ensure Compliance & Minimise Risk: Maintain up-to-date policies in line with Australian employment law and company standards.
• Deliver Data-Driven Insights: Collect, analyse, and report on people metrics to help shape strategic HR decisions.

• You’ve got hands-on HR generalist experience, ideally in a fast-paced, global or scaling tech environment.
• You’re confident advising leaders on people matters and coaching them through performance and development conversations.
• You understand Australian employment law and can navigate sensitive employee relations issues with empathy and discretion.
• You’re a clear communicator, organised, and action-oriented – someone who thrives in a collaborative, dynamic team.
• You genuinely care about creating great experiences for employees and believe in the power of culture to drive business success.

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

1. Initial call with our Talent Acquisition Manager
   You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our People & Culture Business Partner
   You'll get to meet with the People & Culture Business Partner to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!