Operations Partner - VIC/TAS/SA/WA

Are you passionate about operational excellence and creating meaningful change in retail?

We’re looking for a driven and collaborative Operations Partner to join our Retail Enablement team, supporting our VIC, TAS, SA and WA regions. This role is perfect for someone who thrives on problem-solving, loves working with people, and is passionate about creating consistency, efficiency, and excellence in every store.

As a trusted advisor and coach to our Retail Leaders, you’ll play a critical role in ensuring MECCA’s stores operate seamlessly — championing compliance, safety, and innovation to deliver the best experience for our teams and customers alike.

In this role you will:

• Partner with Regional Managers to assess and uplift operational performance and compliance standards across stores.

• Lead reviews of store execution, identify risks and develop action plans for improvement.

• Coach Store and Operations Managers to enhance capability, consistency, and minimise risks

• Collaborate with Support Centre teams to create practical toolkits and resources that drive best practice.

• Play a change agent role in transforming technology and processes in store.

What You Will Bring

We’re looking for a confident communicator and natural problem solver with a deep understanding of retail operations and a passion for driving excellence.

Ideally, you’ll have:

• Strong understanding of MECCA’s operational processes, systems and tools.

• Proven ability to lead, coach and influence retail teams to achieve high standards.

• Excellent problem-solving and decision-making skills with a hands-on approach.

• Experience managing compliance, stock, or loss prevention processes in retail.

• A collaborative mindset with the ability to balance strategic thinking and practical execution.

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

• Professional development programs and first-class digitised learning offering

• Health and well-being initiatives

• Reward and recognition programs

• Access to bonus and incentive programs

• Access to quarterly product allowance

• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit www.mecca.com.au/careers.