Onboarding and Transition Specialist

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A great opportunity has presented itself for an Onboarding & Transition Specialist. Please note this is a 9-month fixed term opportunity.

A bit about your role

The Onboarding & Transition Specialist will play a crucial role in supporting the transition of successful delivery partners as part of the field partner transformation. Collaborating with the Field Improve and Transform team as well as Regional Delivery teams, you will focus on the onboarding and offboarding of delivery partners' capabilities to ensure smooth transitions in and out of partners and workflows. A critical component of this role is ensuring that performance standards are maintained during the transition to a new field contract and that enabling activities are successfully delivered to minimise impact to the business. You will proactively collaborate on the scoping and execution of any improvement opportunities, developing strong stakeholder relationships in order to deliver on business outcomes.

A bit about you

To be successful in this role, you will have solid experience in business analysis and reporting gained in a commercial setting, ideally in an operational or field environment. Your understanding of project management methodologies and proficiency with the Microsoft Office Suite will be key, as will your ability to manage, negotiate with and present to multiple stakeholders. You will possess outstanding written and verbal communication skills and excellent organisational, interpersonal, and leadership abilities. You are naturally self-driven, adaptable to a rapidly changing environment, and demonstrate strong business acumen, problem-solving, and strategic thinking skills.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via [email protected]) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role will be a fixed term/secondment opportunity. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Fixed Term (Fixed Term)

Time Type

Full time