The experts that make up Paladin’s teams stay at the forefront of the changing technology landscape through continued training, complex client projects, and company support. As Paladin continues to grow, we continue to provide our employees with exciting challenges and a rewarding career.
POSITION OVERVIEW: Creatively and efficiently manage office procedures, light inventory and provide excellent customer service for internal and external customers.
This position is full time on-site (7:30am - 4:30pm or 8am - 5pm) Monday - Friday
SPECIFIC ACCOUNTABILITIES: Include, but not limited to:
General administrative support of the office as needed, including office supplies, filing, data entry, and vendor set up
Facility upkeep and maintenance as needed
Review project folders and provide sales admin support as needed including, but not limited to, change orders (adds/changes), invoicing support, bid support and box sales.
Accurate documentation and data storage of all aspects of the project, including but not limited to POs, change orders and Notice of Completions (NOC)
Reconcile jobs and process returns prior to close out.
Warehouse and inventory, including:
Shipping & Receiving functions
Scanning packing lists to Supply Chain Services daily
Staging & tracking of installation and service materials
Tracking and maintenance of inventory materials including quarterly inventory counts
Handle travel arrangements for overnight work as needed
Coordinate company apparel orders and safety equipment as needed
Maintaining conference rooms, training room, kitchen and break areas, as well as collaborative or other meeting areas.
GENERAL ACCOUNTABILITIES:
Maintain and protect assigned company assets and and maintain company credit card and leadership expenses, keeping all company information and records confidential.
Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction.
Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
Accurate and timely documentation including, but not limited to, timecards
Available to work outside of, or in addition to normal businesses hours.
Work proactively and in a positive manner with co-workers.
Communicate effectively and timely to resolve Company, Client, or Colleague inquiries and/or requests.
REQUIRED QUALIFICATIONS:
High School diploma or equivalent
Proficiency with Microsoft Office, including Excel, Word and Outlook, and computerized business systems as demonstrated by a minimum of 2 years of experience 1 year of experience with general administrative duties in an office environment
1 year of customer service experience
PROFESSIONAL COMPETENCIES:
Self-starter with excellent interpersonal skills including customer service skills
Strong organizational skills
Ability to multi-task while working under deadlines and time constraints
Excellent keyboarding skills.
Ability to solve practical problems and carry out responsibilities under minimal supervision.
Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints
Ability to write effective business correspondence and present information in one-on-one and small group situations.
Ability to interact effectively at all levels and across diverse cultures.
Ability to function as an effective team member.
Ability to adapt as the external environment and organization evolves.
High degree of discretion and confidentiality
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Must be able to effectively communicate, (ie see, hear, speak and write clearly in English) in order to communicate with colleagues and/or customers
Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
Must be able to move around the warehouse to complete various activities that may require ascending or descending ladders, reaching, lifting, carrying objects of up to 30 lbs
WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
