The National Relationship Manager – Partnerships is responsible for supporting and driving growth, focusing on strengthening and nurturing existing partner relationships while identifying and implementing new opportunities.
The National Relationship Manager is accountable for partner onboarding and implementation, developing and executing programs that enable novated leasing, managing partner activities, and providing regular reporting on outcomes and successes to both internal and external stakeholders.
Key responsibilities of the role:
- Relationship Management – be the primary contact and maintain, strengthen, and grow relationships with key OEM, dealership, and membership partners.
- Growth Enablement – support the onboarding of new partners while also being able to develop and implement new initiatives and novated leasing programs
- Program & Activity Management – manage partner-related activities, campaigns and initiatives to achieve agreed outcomes
- Reporting & Insights – monitor performance and provide regular reporting to stakeholders, sharing insights and market intelligence
- Collaboration & Influence – work with closely with internal MMS stakeholders ensuring seamless partner deliver which includes campaign management, contract and database management, monitoring and optimising lead generation channels and technology-enabled continuous improvement
What does good look like in this role?
- Demonstratable growth in partner-driven novated leasing activity and revenue.
- Achieving lead and conversion targets.
- Strong partner satisfaction and retention.
- Effective implementation of partner programs and initiatives.
- Accurate and timely reporting on partnership outcomes.
- Regular and monthly Performance reviews with Partners.
- Contracts are monitored, adhered to and administered.
To be considered for this role you will have:
- The demonstrated ability to understand the Partnership network
- Track record of achieving targets and high levels of customer satisfaction.
- Experience in contributing to the development of sales strategies and plans.
- Proven sales and relationship management ability, including communication skills, negotiation skills and the ability to influence key stakeholders
- Ability to translate complex product knowledge and concepts into easily understood concepts
- Ability to drive initiatives for improving lead generation and sales results
What we can offer you:
Novated leasing benefits and discounts
12 weeks paid parental leave and access to our Parents Portal
Comprehensive learning and development opportunities to support your career growth
Sonder digital wellbeing platform, providing personalised support 24/7, plus annual flu vaccinations
Default Income Protection Insurance reimbursed for members of the MMS Default Super Fund
Exempt Employee Share Plan
Embracing our value of Everyone Matters we hold a collective commitment to foster an environment where all differences are valued and respected.
We encourage individuals from all backgrounds including Aboriginal and Torres Strait Islander peoples, those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants to apply.
We embrace hybrid working and welcome conversations about flexibility.
Please note all successful candidates will undergo background checks (including criminal history and ASIC checks) and an NDIS Workers Screening Check if appropriate. All information provided will be treated confidentially.
We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.
If you identify as a person living with disability and require adjustments to our recruitment process, please contact us at [email protected]
McMillan Shakespeare Melbourne, Victoria, AUS Office
Melbourne Central Tower, Level 21, 360 Elizabeth Street, Melbourne, Victoria , Australia, 3000
