Lead MPBN operational activities ensuring high availability and reliability for IP/MPLS Transport and Cloud network functions. Manage performance analysis, incident resolution, and preventive maintenance.
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About this opportunity:
Lead and manage MPBN operational activities for the Circle, MPBN & Cloud Performance analysis, corrective & preventive maintenance, planning & scheduling network changes. Accountable for delivering high availability and service reliability across IP/MPLS Transport and Cloud hosted network functions, including RAN backhaul and interconnectivity between Service Critical nodes.
What you will do:
• Ensure ≥99.99% MPBN & Telco Cloud hosted network function availability and SLA compliance across the Circle.• End-to-end closure of all MPBN performance degradations and critical incidents.• Zero service impact during Planned Work through TT and Change Request (CR) implementation.• Review & drive improvement of network KPI performance to support smooth SA/Uptime sign-off.• Reduce repeat network failures through proactive preventive maintenance.• Ensure MTTR reduction through proactive fault correlation across Transport and Cloud layers.• Ensure customer CSI improvement through faster incident resolution and RCA closure.• Troubleshoot cloud platform issues impacting MPBN VNFs/CNFs (OpenStack/VMware/Kubernetes).• Coordinate with Cloud Ops teams for RCA and resolution of virtualization/platform alarms.• Validate Cloud upgrades and lifecycle activities for MPBN hosted network functions.• Monitor VNF/CNF health and interconnect latency impacting traffic routing.• Support capacity planning for Compute, Storage, and Network resources in Telco Cloud.
• Manage Preventive Maintenance for MPBN and Cloud hosted transport VNFs.• Coordinate with TSG, GNOC, GSDC (BO/FO/CM), Problem Management and D&P for issue resolution.• Review and schedule all MPBN & Cloud Change Requests.• Vendor performance management and spare inventory control.• Resource utilization and operational expense governance.• Engage stake holders for any new integration, services onboarding, Acceptance Testing and topology validation.• Engage with OEM, BO, SRF for timely and error free completion of Redundancy and Service AT• Spares Tracking and timely calling out if delay in spare availability and R&R.• Engage, support for restoration of subscriber complaints and recovery of outages of MPBN & Cross Domain nodes.• Interface with Bharti Circle/Regional/Hub PBN teams for escalations.• Support Service Delivery Managers in meeting contractual KPIs.• Participate in Major Incident Review (MIR) and RCA for Transport or Cloud induced outages.• Collaborate with Transport NOC for media/backbone related activities & troubleshooting.
The skills you bring:
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Pune
Req ID: 782653
About this opportunity:
Lead and manage MPBN operational activities for the Circle, MPBN & Cloud Performance analysis, corrective & preventive maintenance, planning & scheduling network changes. Accountable for delivering high availability and service reliability across IP/MPLS Transport and Cloud hosted network functions, including RAN backhaul and interconnectivity between Service Critical nodes.
What you will do:
• Ensure ≥99.99% MPBN & Telco Cloud hosted network function availability and SLA compliance across the Circle.• End-to-end closure of all MPBN performance degradations and critical incidents.• Zero service impact during Planned Work through TT and Change Request (CR) implementation.• Review & drive improvement of network KPI performance to support smooth SA/Uptime sign-off.• Reduce repeat network failures through proactive preventive maintenance.• Ensure MTTR reduction through proactive fault correlation across Transport and Cloud layers.• Ensure customer CSI improvement through faster incident resolution and RCA closure.• Troubleshoot cloud platform issues impacting MPBN VNFs/CNFs (OpenStack/VMware/Kubernetes).• Coordinate with Cloud Ops teams for RCA and resolution of virtualization/platform alarms.• Validate Cloud upgrades and lifecycle activities for MPBN hosted network functions.• Monitor VNF/CNF health and interconnect latency impacting traffic routing.• Support capacity planning for Compute, Storage, and Network resources in Telco Cloud.
• Manage Preventive Maintenance for MPBN and Cloud hosted transport VNFs.• Coordinate with TSG, GNOC, GSDC (BO/FO/CM), Problem Management and D&P for issue resolution.• Review and schedule all MPBN & Cloud Change Requests.• Vendor performance management and spare inventory control.• Resource utilization and operational expense governance.• Engage stake holders for any new integration, services onboarding, Acceptance Testing and topology validation.• Engage with OEM, BO, SRF for timely and error free completion of Redundancy and Service AT• Spares Tracking and timely calling out if delay in spare availability and R&R.• Engage, support for restoration of subscriber complaints and recovery of outages of MPBN & Cross Domain nodes.• Interface with Bharti Circle/Regional/Hub PBN teams for escalations.• Support Service Delivery Managers in meeting contractual KPIs.• Participate in Major Incident Review (MIR) and RCA for Transport or Cloud induced outages.• Collaborate with Transport NOC for media/backbone related activities & troubleshooting.
The skills you bring:
- B.Tech/B.E. in Electronics/Telecommunications or related field.
- 8-12 years of experience in MPBN Transport Operations & Planning, IP/MPLS Networks, and Telco Cloud Infrastructure supporting RAN backhaul and Packet Core interconnectivity.
- Highly Preferred: CCNA/CCNP and Cloud Certifications (OpenStack/VMware/K8s/Azure/AWS).
- IP/MPLS Routing - Well known L2/L3 Protocols like OSPF, IS-IS, BGP, MPLS, QoS, BFD, VRRP etc.
- Hands on with Routers/Switches/Firewalls - Cisco, Juniper, Huawei, Ericsson, IBM.
- Interworking methodologies with Packet Core 2G/4G/5G, CS Core, Analytical Tools, NFV, Cloud Networking, VNF/CNF lifecycle management.
- Successful track record and strong background in large-scale MPBN network operational organisations.
- Knowledge & hands on experience on Huawei/CISCO/Juniper/IBM/ Ericsson Router/Switch/Firewall/Cloud & PBN nodes configuration
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Pune
Req ID: 782653
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