At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job DescriptionWe are seeking a Microsoft AI Business Services Sales Specialist to join our Microsoft Business Unit in Australia, with a strong focus on ERP-led transformation, particularly Dynamics 365 Business Central.
This is a client-facing role for a transformation-minded specialist who understands that ERP is no longer just about finance and operations—it is the digital backbone for intelligent, AI-enabled organisations. You will work closely with clients, Account Executives, Microsoft, and delivery teams to shape and drive business transformation agendas that combine ERP modernisation, process optimisation, and applied AI.
This role goes beyond solution selling. It is about helping organisations reimagine how they operate—using Business Central, the Power Platform, and Microsoft Copilot capabilities to unlock insight, automation, and scalable growth.
Your Impact
In this role, you will play a key part in driving ERP-centric transformation outcomes across mid-market and enterprise customers. You will originate and shape opportunities where Business Central acts as the foundation for broader digital transformation—integrating finance, supply chain, projects, and operations with data, automation, and AI-driven insights.
You will work as a trusted advisor to senior business and finance leaders, helping them connect strategic objectives to practical transformation roadmaps. This includes identifying where AI, analytics, and low-code automation can materially improve decision-making, productivity, and customer outcomes—while ensuring ERP remains robust, compliant, and scalable.
You will collaborate closely with Account Executives to co-own account strategies, lead ERP and AI-focused sales motions, and build a strong, high-quality pipeline aligned to Microsoft and NCS growth priorities. From early discovery through to deal closure, you will shape value propositions, contribute to win strategies, and guide customers toward outcomes that deliver measurable business value.
You will also represent NCS within the Microsoft ecosystem, building strong relationships with Microsoft sellers and specialists, and leveraging co-sell, funding, and GTM programs to accelerate customer success.
QualificationsStrategic ERP Sales & Transformation: Proven track record in leading high-value sales cycles centered on Dynamics 365 Business Central, moving beyond functional features to drive enterprise-wide digital transformation.
AI & Copilot Integration: Practical experience in articulating the value of Microsoft Copilot and Applied AI within an ERP context, specifically how automation and intelligent insights optimize finance, supply chain, and operations.
Advisory-Level Engagement: Extensive experience acting as a trusted advisor to CFOs, COOs, and senior business leaders, with the ability to translate complex technical roadmaps into tangible business outcomes and ROI.
Ecosystem Collaboration: Demonstrated success working within the Microsoft Partner ecosystem, specifically navigating co-sell motions, incentive programs, and building deep relationships with Microsoft field sellers.
Unified Microsoft Stack Knowledge: A strong conceptual understanding of how Power Platform (Power BI, Apps, and Automate) and Azure Data services wrap around Business Central to create a modern "intelligent" organization.
Value-Based Solutioning: Experience in "origination-led" sales—shaping opportunities from early-stage discovery and workshops through to complex RFP responses and deal closure.
Collaborative Account Strategy: Ability to partner effectively with Account Executives and Delivery Teams to co-develop long-term account plans that align with both client goals and internal growth priorities.
Mid-Market & Enterprise Expertise: Deep understanding of the Australian market landscape, specifically the challenges faced by mid-market and enterprise organizations during legacy ERP migrations.
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
