Market Manager

Posted 3 Days Ago
Be an Early Applicant
Australia
Senior level
Software • Travel • Financial Services
The Role
The Market Manager will develop expertise in market dynamics, manage key accounts, build partner relationships, and spearhead strategic initiatives to optimize services. Responsibilities include analyzing data for recommendations, maintaining partner support, and implementing scalable strategies to ensure customer conversions.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

  • Develop deep knowledge of assigned locale and become the go-to source for all information relating to local trends and market dynamics for internal and external partners, including making contributions to market strategies for assigned locale and similar markets
  • Build and maintain partner relationships in assigned product and locale to meet and exceed assigned goals
  • Be responsible for Traveloka's key accounts in assigned locale
  • Analyze and utilize data to provide recommendations and consultations to identify and take actions on strategic opportunities in assigned locales
  • Develop and sustain strong strategic partnerships by providing insights and high-quality consulting services to relevant partners
  • Represent Traveloka in assigned locales, and establish key relationships with local authorities and influencers, including but not limited to tourism boards/bureau, associations, and conferences
  • Fully own assigned product and locale, and use comprehensive understanding to provide input to senior management and officers to develop solutions and improve process effectiveness and scalability
  • Spearhead projects in assigned locales, including but not limited to specific campaigns or partnerships
  • Ensure customer conversions through providing optimum supply offerings from partners
  • Implement scalable strategies and programs to ensure Traveloka's high standards of services to partners for customers
  • Maintain a baseline understanding of dashboards, technical integration process, and various software used to provide the appropriate support to partners

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Requirements

  • Bachelor's degree in from reputable universities
  • 5+ years of experience in new sales, account management, customer success and partner support. Experience in hospitality, travel or technology industry is preferable.
  • Proven understanding of market management / development, in the assigned locale.
  • Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
  • Excellent analytical skills and ability to interpret complex data to drive decision-making.
  • Excellent communication and presentation skills in English and assigned locale language, and ability to communicate effectively with clients via phone, email, and in-person, with the ability to present ideas and influence stakeholders effectively.
  • Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines
  • Demonstrate ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
  • A quick learner to absorb new knowledge in the fast-changing and dynamic industry, and synthesize learnings into strategic growth levers that generate tangible business impacts.
  • Passionate about travels and making travels convenient for all diverse interests.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Company
3,089 Employees
On-site Workplace
Year Founded: 2012

What We Do

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

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