About UpEnergy
UpEnergy fights energy poverty and climate change by building high-quality decarbonization projects that improve lives, combining climate finance, monitoring and evaluation, engineering, and local operational insight. Our manufacturing operations produce the clean energy technologies at the core of that work, so product quality directly determines both customer impact and the integrity of the carbon credits our projects generate.
Position Summary
The Global Manufacturing Quality Manager oversees product and process quality at UpEnergy’s large-scale manufacturing facilities. This role works with in-country teams to validate manufacturing processes, build and maintain quality management systems, carry out root-cause investigations, and drive continuous improvement so that every unit shipped meets UpEnergy's performance, safety, and durability standards.
Key Responsibilities
- Lead and maintain Production Part Approval Processes (PPAP) for all items produced at UpEnergy facilities.
- Implement, and maintain UpEnergy facilities’ Quality Management System (QMS), aligned to ISO 9001 and applicable product standards.
- Review incoming, in-process, and final inspection protocols, and acceptance criteria and sampling plans (e.g., AQL) for each production stage.
- Support root-cause analysis and Corrective and Preventive Action (CAPA) for all manufacturing-related non-conformances, customer complaints, and field failures.
- Ensure that calibration and maintenance checks are performed correctly and on schedule, both for production equipment and for inspection, measuring, and test equipment.
- Monitor incoming-material quality, through material audits, and corrective action follow-through with procurement.
- Track and report quality KPIs (first-pass yield, defect rate, cost of poor quality, customer returns) to senior leadership.
- Train and develop the in-country quality team; build quality awareness across production staff.
- Partner with Global Engineering and R&D on design-for-quality reviews, and product/process changes.
- Drive continuous improvement using Lean, Six Sigma, or equivalent methodologies to reduce variation and waste.
- Ensure quality processes comply with relevant health, safety, and environmental regulations, as well as UpEnergy Global standards.
Qualifications & Experience
- Bachelor's degree in Engineering, Technology, or a related field.
- 5+ years of experience in a technical role, with clear evidence of independent work.
- Working knowledge of ISO 9001 (or equivalent QMS) and core quality tools: SPC, FMEA, 8D/root-cause analysis, control plans.
- Strong analytical and problem-solving skills, with the ability to interpret production and quality data, and a keen eye for detail.
- Demonstrated people-management, communication and training skills.
- Experience in a factory or production-line environment; experience in appliance or renewables manufacturing is a plus.
- Formal training or certification in Lean Manufacturing, Six Sigma, or a recognized quality discipline is a significant advantage.
- Proficiency with quality/ERP software is a plus.
Location & Working Conditions
The Global Manufacturing Quality Manager should expect regular exposure to a production environment, with frequent travel to facilities around Africa and initially particular focus on Ghana.
Why Join Us?
Your Impact, Amplified
Joining UpEnergy means becoming part of a mission-driven team dedicated to making a tangible difference in the world. Our focus is on ensuring that the world's poorest are not left behind in global decarbonization efforts, and that sustainable, life-improving technologies reach those who need them most. As a fast-growing organization, we provide the unique opportunity to work on innovative projects that directly impact millions of lives across Africa. Whether you're on the ground implementing projects or supporting our global expansion, you'll be part of a dynamic team where your work contributes to reducing CO2 emissions and fighting energy poverty. This is more than just a job—it's a chance to create lasting change and be at the forefront of a global movement towards equitable decarbonization.
