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Flexible hybrid working environment
Opportunity for an experienced manager with strong expertise in operational risk and compliance
Do work that matters
Join a high-impact team within the Retail Operations (RO) division of the Chief Operations Office (COO), the engine room of the CBA Group. As a trusted advisor, you’ll strengthen RO’s risk and compliance capabilities and uplift the control environment across Everyday Banking Operations.
The RO Risk Advisory team is accountable for the provision of trusted advice to the RO business to strengthen their risk and compliance capabilities and optimise the risk and control environment. This is a dynamic and faced-paced role that offers an excellent opportunity for experienced operational risk professionals to broaden their impact across a new business area, particularly in retail banking or home lending environments.
You’ll be a proactive and autonomous risk partner to RO Everyday Banking Operations, delivering Line 1 risk advisory services across:
Risk Advisory & Change Management
Lead and own risk assessments for business and Product change initiatives under the Change Management Risk Standard (CMRS).
Advise on emerging risks and control implications, ensuring risk mitigations are embedded early and Influence cross-functional stakeholders (Product, Tech, Delivery) with clear, actionable risk advice.
Perform and lead proactive risk identification initiatives, such as risk deep dives.
Operational Risk & Compliance
Design, implement, and assess controls aligned to operational and compliance risk frameworks.
Drive control uplift initiatives and support control assurance activities and maintain compliance arrangements and obligations, ensuring adherence to Policies, procedures, laws, regulations, and industry codes.
Lead structured root cause analysis and resolution planning for incidents, incidents, Risk and Control Self Assessments (RCSA’s) and Compliance Self Assessments (CSA’s)
Risk Reporting & Governance
Draft reports and deliver insights through dashboards and trend analysis to inform senior stakeholders and governance forums.
Enhance data quality across systems and support external assurance activities (Line 2 reviews, audits).
What you’ll bring
We’re looking for a candidate who combines technical depth, commercial practicality and strong stakeholder influencing skills:
Proven experience in operational risk and compliance within financial services, ideally retail banking and risk repositories (such as IBM Open Pages/Riskinsite)
Expertise in control design, implementation, and assurance and Issue management.
Strong communication and advisory skills, with the ability to influence and collaborate across business units and senior stakeholders
Resilience, adaptability, and the ability to navigate complex stakeholder dynamics are key to success in this role.
Tertiary qualifications in risk, business, or related disciplines and professional certifications are advantageous.
Your Development:
At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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