About the Team
The Partner Integrations team is dedicated to our Merchant’s success, as they are at the core of our marketplace and we need to deliver them the best in class experience from onboarding to growth. As DoorDash expands both in scale and breadth of integrated delivery offerings, our technical aptitude must grow with it.
About the Role
DoorDash is looking for a Manager, Partner Integrations who will manage and optimize integrations with our top Restaurant partners. Externally, you’ll serve as the Technical Account Manager representing Integrations at DoorDash. Internally, you’ll strategize with our cross-functional DoorDash teams to build & operate world class integrations. You will report into Senior Manager, Partner Integrations. This is initially a one-year contract, with the potential to be extended
As an Integrations Manager, you will lead a team of Integration Specialists who help you implement and maintain integrations with our Restaurant Merchants to drive Selection and Quality on DoorDash Marketplace. You’ll be responsible for key operational metrics and process improvement from strategy to execution, while relentlessly focusing on efficiency and execution for some of our most challenging business problems.
You’re excited about this opportunity because you will…
Serve as the voice of DoorDash in managing external relationships with our integration partners, leading implementation and process improvement
Own the success of our ANZ integrations by leading a team of specialists to integrate new Merchants on DoorDash Marketplace
Partner with product and engineering to discover & drive opportunities for operational and product improvement using data analysis and merchant insights
You’ll help define the integration roadmap and strategy in collaboration with other product and operations owners
We’re excited about you because…
You’re a team leader - You are invested in developing a team of specialists who can flawlessly execute a process with partners
You’re a problem solver - You like being presented with difficult problems, getting into the weeds to triage for root cause, & coming up with a plan
You’re a relationship-builder – You can influence and motivate people at all levels across a variety of job functions, both internally & externally
You are detail-oriented – You are process driven & highly organized, with a passion for capturing all details in a way that is understandable to both business and tech
You’re a project manager - You have strong project & program management skills with a demonstrated ability to manage numerous engagements at once
Qualifications
- 6+ years of experience translating technical concepts to business solutions. Technical implementation experience is a plus
- Hands-on working SQL experience to analyze complex problems and troubleshoot issues independently
- Strong technical knowledge of system integrations, including SFTP and API
- Excellent written and verbal communication skills
- Experience in project and/or program management
- Proven success working in cross-functional engineering and operations teams
- Bachelor’s degree required
Why You’ll Love Working at DoorDash
We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.
We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.
We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
