Commercial Partnerships Operations Manager – Mobility APAC

Help power the partnerships behind our mobility payments ecosystem.

We’re looking for a highly organised and commercially aware Commercial Partnerships Operations Manager to support the performance, governance, and day-to-day success of some of our most important partner relationships.

This role sits at the centre of our partner network — ensuring partnerships are well-coordinated, operating effectively, and delivering against clear performance measures. You’ll work closely with internal teams and external partners to keep initiatives on track, monitor outcomes, and drive continuous improvement.

This is not a direct sales role. It’s ideal for someone who thrives on structure, follow-through, and making sure things run smoothly and deliver results.

Mobility is evolving rapidly. In this role, you will:

• Monitor and track partnership performance against agreed KPIs
   

• Support structured governance rhythms, including Quarterly Business Reviews
   

• Coordinate cross-functional teams to ensure partner initiatives are delivered on time
   

• Identify performance gaps and follow through on actions to address them
   

• Support commercial discussions with data, reporting, and insights
   

• Help improve the end-to-end customer payment experience through effective partner collaboration
   

You’ll play a key role in ensuring our partnerships deliver consistently and operate efficiently.

• Track and report on partner performance against defined KPIs
   

• Maintain accurate dashboards, reports, and documentation
   

• Provide insights to support decision-making and performance improvements
   

• Support and coordinate Quarterly Business Reviews and regular partner check-ins
   

• Ensure clear actions, ownership, and follow-up from all meetings
   

• Work closely with internal teams (Product, Engineering, Legal, Commercial) to maintain alignment
   

• Ensure partnership processes, integrations, and workflows run smoothly
   

• Identify and escalate risks, delays, or performance issues
   

• Support continuous improvement of partnership processes and ways of working
   

• Experience in partnership management, operations, account coordination, or similar roles
   

• Highly organised with strong attention to detail and ability to manage multiple priorities
   

• Comfortable working with data, tracking KPIs, and generating insights
   

• Strong stakeholder management skills with the ability to coordinate across multiple teams
   

• Commercial awareness and confidence supporting partner discussions
   

• Clear, structured communicator with strong follow-through
   

This role is ideal for someone who:

• Enjoys bringing structure and clarity to complex environments
   

• Takes pride in keeping things organised, on track, and moving forward
   

• Is detail-oriented and outcomes-focused
   

• Likes working across teams and building strong working relationships
   

You’ll play a critical role in ensuring our partnerships deliver real, measurable outcomes — and that everything behind the scenes runs as it should.