Manager, Inside Sales

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The Role
As an Inside Sales Manager for Australia, your leadership will help Square increase revenue against individual, team and Sales department quotas. Your entrepreneurial approach will be a valuable contribution to developing our strategy, growing the team, and establishing a culture of crisp execution. You will be a brand ambassador for Square in Australia and will have an active role representing AU Sales across internal teams. Managing a team of Account Executives and will report into the Head of Sales for AU, working together on strategy definition and sales plans.
You will:

• Create a team culture of trust, accountability, success and fun where people are encouraged to share information, constructively debate, and communicate freely
• Support direct reports by participating in client and prospect meetings
• Develop a sales team which includes hiring and training new account executives on sales process
• Promote rigorous sales development execution and oversight, and KPI management including hourly/daily metrics, forecasting, and pipeline management
• Build predictable and repeatable sales funnel processes and best practices across team
• Conduct weekly pipeline review and forecast meetings with AEs
• Coach direct reports regarding strategies to increase revenue and customer success
• Evolve the sales strategy, process and tactics to improve performance
• Use the customer voice to improve our products
• Envision new ideas and approaches and take them to fruition

You have:

• 3 + years experience as a sales manager
• 3 years of documented sales success as an individual contributor exceeding target
• Experience in hiring, training and ramping new Account Executives
• Proven track record in collaborating across different teams with the ability to inspire change
• Leadership and coaching experience and a desire to help others be their best
• Expertise in creating structure around sales metrics and managing yourself and others to achieve these metrics
• An understanding of how to refine decision-making and consider the downstream and upstream effects of potential decisions

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.