Manager, Consulting Services

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

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About the Team

Workday’s Consulting team is driven by a passion for our products and the success of our customers in implementing our best-in-class cloud solutions. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located across multiple locations within the region. We are often remote from one another but that doesn’t stop our sense of collaboration, supportiveness, and fun!
We offer flexible work schedules, empower you to follow your desired career path & achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to provide equal opportunities for everyone.
It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun.

About the Role

The Professional Services Consulting Manager will be responsible for hiring and developing a team of consultants who deploy the Workday solution for clients throughout the APAC region.

Key Areas of Responsibility:

• Recruit, develop, manage and retain a diverse team across the region supporting Workday’s HCM applications.
• Handle customers’ critical issues along with the leadership team in the region.
• Drive team and individuals to achieve high customer satisfaction levels.
• Promote a team orientated, challenging and innovative work environment.
• Maintain and continuously improve the consulting on-boarding, performance management and career development process.
• Collaborate with the cross functional teams to optimally staff engagements and build the appropriate skills among Workday consulting resources.
• Ensure the consultants are adhering to the activities, processes and procedures outlined in Workday’s Implementation Methodology.
• Deliver on quarterly consultant utilization, revenue, and margin objectives.
• Contribute to the strategic direction of the Global Services organization through leading and participating in internal initiatives.

About You

Basic Qualifications

• Demonstrated experience as a people leader or implementation leadership experience with the ability to apply multiple coaching / management styles as needed.
• Proven experience implementing enterprise HCM Solutions e.g. Workday, SAP, Oracle, PeopleSoft, ADP, Ultimate, or similar applications.
• Experience across a variety of industries (e.g. Healthcare, Financial Services, Retail, Education, Government).
• Ability to work independently and manage multiple task assignments.
• Bachelor degree or equivalent experience.

Other Qualifications

• Passion to inspire and motivate others in service of our customers.
• Strong organizational and project management skills
• Excellent verbal and written communication skills.
• Excellent problem solving skills.
• Ability to travel up to 25% of the time.

Workday is proud to be an equal opportunity workplace.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!