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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Manager, Commercial Sales (APJ)
Location: Australia (required) | Covering Australia, Singapore, India
Your opportunity
New Relic is building a new Commercial Sales motion across APJ focused on driving expansion and renewal within our install base ($25K–$100K segment).
This is a builder-first leadership role. You will inherit a small team (3 reps on day one) and be responsible for scaling it based on performance, while defining how we operate across a distributed region.
You will lead a team that fully owns the customer lifecycle—from renewal through expansion—operating in a high-velocity environment while supporting more complex opportunities within existing accounts.
What you’ll do
- Lead and scale a distributed Commercial Sales team across Australia, Singapore, and India
- Own a team quota across renewal and expansion revenue
- Operate as a player-coach, stepping into deals and setting execution standards
- Drive full-cycle ownership across the install base, including renewals and expansion
- Establish operating rigor across pipeline management, forecasting, and deal inspection
- Build and refine the commercial playbook for install-base growth (segmentation, prioritization, engagement)
- Balance high-velocity execution with support for complex, multi-threaded deals
- Partner cross-functionally with PLG, Marketing, Customer Success, and Sales Engineering
- Hire, onboard, and develop talent as the team scales
This role requires
- Experience leading commercial or mid-market SaaS sales teams
- Proven success in full-cycle sales environments, including renewals and expansion ownership
- Experience operating in high-velocity sales motions with strong pipeline discipline
- Demonstrated ability to build and scale teams in ambiguous or early-stage environments
- Experience leading distributed teams across multiple geographies
- Strong operator mindset with the ability to build structure and drive execution
- Ability to balance hands-on deal involvement with team leadership
- Strong cross-functional collaboration skills
What will make you successful
- Builder-first mindset, especially in the first 12 months
- Bias for action and ability to create structure where it doesn’t exist
- Ability to operate across both high-velocity and complex deal environments
- High standards for accountability and performance
- Comfort owning a number across both retention and growth
Please note that visa sponsorship is not available for this position.
#LI-PS2
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
