Manage 3PL relationships, drive process improvements, reconcile freight and warehousing invoices, train Logistics Coordinators, handle logistics inbox and administrative tasks, support projects and tender processes, and continuously optimise operations to improve efficiency and customer outcomes.
We’re on a mission to make the most in-demand products and services more affordable and accessible for all Australians, and our Logistics team is key to making that happen.
We’re looking for a Logistics Specialist to join our high-performing team and help streamline operations across our supply chain. Reporting to the Head of Logistics, you’ll drive process improvements, manage 3PL relationships, and support internal efficiency, all while helping to upskill the team and keep things moving smoothly behind the scenes.
This role is perfect for someone who thrives in fast-paced environments, loves solving problems, and is passionate about operational excellence. If you’re ready to take ownership, make an impact, and grow with a business that never sits still, apply now and help shape the future of logistics at Kogan.com.
In this role you'll be responsible for:
- Working closely with third-party logistics providers to identify and implement process improvements, while ensuring operational agreements are upheld
- Training and upskilling Logistics Coordinators on logistics tools and systems, and developing clear, easy-to-follow process documentation
- Reconciling freight and warehousing invoices, and creating effective invoice checking processes across both international and domestic carriers
- Managing the logistics inbox and ensuring all incoming queries are responded to promptly and accurately
- Performing and overseeing key logistics administrative tasks to keep operations running smoothly
- Leading regular meetings with both internal and external stakeholders to resolve logistics issues and drive operational alignment
- Implementing agreed process improvements across internal departments to boost efficiency and performance
- Supporting the Logistics Management Team with the rollout and execution of new projects and strategic initiatives
- Providing input into freight and warehousing cost analysis, and assisting in tender processes
- Continuously looking for smarter and more efficient ways of working to improve logistics performance and customer outcomes
To be successful in this role, you should be:
- University degree qualified in a relevant field (Commerce, Business, Logistics & Supply Chain, or similar).
- Experienced in Logistics operations, ideally within eCommerce, retail, or a high-volume supply chain environment. Familiarity with International Freight will be highly regarded
- Skilled at working with third-party logistics providers, with a focus on relationship management and operational improvement
- Process-oriented and detail-driven, with a strong ability to identify inefficiencies and implement solutions
- Comfortable reconciling invoices and managing financial processes with accuracy and diligence
- Forward-thinking with an understanding of how to leverage AI tools and data analytics to automate routine tasks, optimize supply chain predictability, and drive smarter decision-making.
- A natural communicator who thrives in collaborative environments and knows how to engage stakeholders
- Proactive, organised, and able to manage multiple tasks and priorities effectively
- Confident using logistics systems and tools, and capable of training others in best practices
- Passionate about continuous improvement, with a mindset that’s always looking for ways to optimise and enhance how things are done
Why Kogan.com?
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!
To apply
Express your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.
Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.
Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!
About Us
We’re Kogan.com, Pioneers of eCommerce in Australia.
At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!
Join Kogan.com to master your craft, do your best work, make a real difference and work with the best. At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.
Heads up!
Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply!
All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights
Kogan.com Melbourne, Victoria, AUS Office
139 Gladstone Street, Melbourne, Victoria, Australia, 3205
Kogan.com Melbourne, Victoria, AUS Office
Melbourne, Australia
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