Lifecycle Manager

Job Summary

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role
The Lifecycle Manager ensures that Government Managed Platforms (GMP) technology assets are managed efficiently, securely, and in alignment with both Telstra’s and Government clients’ strategic objectives. This role is critical to maintaining service excellence, supporting digital transformation, and enabling the secure delivery of essential government services.

Candidates must be Australian Citizens and have at least a current Baseline or NV1 clearance minimum to be considered. This role will require you to hold and maintain an Australian Government NV1 security clearance.
What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

• Asset Lifecycle: Manage end-to-end lifecycle of platform assets, ensuring security and compliance.
• Licensing & Renewals: Oversee licensing, renewals, budgeting, and vendor engagement for cost efficiency.
• Project & Financials: Prepare funding proposals, manage asset capitalization, and report on spend.
• Data Centre Ops: Coordinate hardware installs, cabling, relocations, and decommissioning.
• Inventory & Config: Maintain accurate asset records in the relevant asset database tools and ensure compliance.
• Change & Incidents: Support change processes, notify customers, and resolve device/cabling faults.
• Stakeholder Liaison: Manage Managed Service Network Gateway (MSNG) activities, access permissions, and Business Continuity Plan (BCP) room coordination.
• Automation & Improvement: Drive automation using tools like Jira for workflows and reporting.
• Compliance & Reporting: Ensure policy adherence and produce license/asset reports.
• Collaboration: Partner with cross-functional teams for seamless lifecycle management and innovation.

About You

• Hold Baseline or NV1 Security Clearance
• Demonstrated experience in technology lifecycle management within a secure or regulated environment, preferably supporting government or critical infrastructure clients.
• Strong understanding of asset management frameworks, ITIL practices, and compliance requirements for government platforms.
• Proficiency in asset inventory, project management, and financial tracking.
• Excellent stakeholder management and communication skills, with the ability to coordinate across technical and non-technical teams.
• Analytical and problem-solving skills, with a focus on process improvement, automation, and operational efficiency.
• Familiarity with data centre operations, hardware/software refresh cycles, and vendor management.
• Experience with change management, incident response, and reporting in a complex, multi-stakeholder environment.
• Commitment to continuous learning, innovation, and upholding the highest standards of security and service delivery.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment