Legal Solutions Account Manager
Thomson Reuters are seeking a Legal Solutions Account Manager to support out Australia market. Based in Sydney or Melbourne this role will lead and grow high value relationships across the Australian legal sector. You will manage a defined book of business and partner with C-suite and executive stakeholders to deliver innovative solutions powered by legal content, and software solutions. You will own multiyear account strategies, orchestrate cross functional sales execution, and ensure exceptional service delivery that drives measurable client outcomes.
Success means consistently achieving profitable growth through upsells, cross-sells, product migrations and upgrades, and disciplined price yield management, while maintaining accurate forecasting and pipeline health. You will cultivate a deep network within each client to position our organization as a trusted strategic advisor, guiding them through technology transformation and maximizing the value of our portfolio. If you excel at executive engagement, consultative selling, and turning cutting-edge tech into real business results, we'd love to hear from you.
About the Role
In this opportunity as Legal Solutions Account Manager, you will:
Own and execute growth-centric account strategies for designated accounts to drive revenue growth and retention.
Identify, pursue, and close new business opportunities to expand the customer footprint across Australia.
Proactively progress commercial conversations, while identifying and capturing growth opportunities across new and existing accounts.
Maintain deep knowledge of client workflows and challenges; act as TR's ambassador and trusted advisor through AI and legal-tech transformation.
Build multi-level relationships across client organizations; enable peer-to-peer connections via TR thought leadership, networking events, and account-based marketing programs.
Lead clients with market and industry insights, advising on legal technology, AI developments, and Thomson Reuters' product roadmap.
Maintain current expertise on all TR products/solutions and collaborate cross-functionally, including with client subsidiaries and territory managers, to maximize value.
About You
You’re a fit for the role of Legal Solutions Account Manager if you have the following required qualifications:
Strong understanding of the legal industry.
5+ years' experience managing high-value accounts in highly competitive multinational environments.
Ability to effectively communicate at executive level.
Strong interpersonal skills and able to influence key client and internal stakeholders on cross functional basis.
Problem solving skills and ability to understand, articulate, structure and solve client needs.
Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization.
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What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
