Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.
1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.
Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 45,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.
We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.
As Legal Operations Manager, you will be a key member of the Legal team, responsible for designing and building core legal operations workflows to support innovation during a pivotal growth phase. This is a unique opportunity to join a mission-driven healthcare technology company where legal is viewed as a strategic partner rather than a roadblock. You will be the primary legal operations primary regulatory attorney and thought partner for Headway's Product and Engineering teams, with particular focus on health laws and regulations that impact the build of innovative technology products. While we prefer candidates based in New York, we will consider exceptional candidates nationwide.
- Design and build legal operations workflows, such as a legal request ticketing system, CRM, and legal knowledge management system
- Oversee daily legal department operations, ensuring department efficiency and stakeholder satisfaction
- Triage and prioritize legal tasks through the implementation and maintenance of core legal workflows
- Drive legal team results results by building credibility across Headway teams, fostering accountability through cross-functional partnerships
- Collaborate with teams across Headway to project manage the legal component of major company initiatives requiring legal input
- Identify areas for continuous workflow improvement and implement changes, taking cross-functional stakeholder input into account
- Manage outside counsel invoices and budget
You would be a great fit if you have:
- 6+ years of experience in Legal Operations at high-growth health care companies or law firms with a health care practice.
- Ability to balance multiple priorities with attention to detail and careful planning
- Experience building out Legal Operations workflows, including vendor selection and implementation
- Proven ability to manage legal projects, including managing the legal work component of major company initiatives
- Track record of managing outside counsel invoices and budget
- Strong communication skills and political savvy to navigate competing priorities and build effective partnerships
Compensation and Benefits:
The expected base pay range for this position is $116,960 - $172,000, based on a variety of factors including qualifications, experience, and geographic location. In addition to base salary, this role may be eligible for performance-based variable compensation and an equity grant, depending on the position and level.
We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.
- Benefits offered include:
- Equity Compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience.
Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.
Headway employees work remotely across the US, with the option to work from offices in New York City, San Francisco and Seattle. Headway participates in E-Verify. To learn more, click here.
