Legal Counsel (Customer and Supply)

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn for a Legal Counsel. This role reports to the Managing Counsel – Consumer Protection and Marketing.

A bit about your role

As Legal Counsel, you will provide proactive, commercially focused legal support across a broad range of matters, including consumer protection, marketing compliance, and contractual terms of supply with retail service providers. You will be a trusted advisor to internal stakeholders, helping to shape marketing and communications that are both legally sound and aligned with nbn’s brand and customer promise.

Your day-to-day responsibilities will include reviewing marketing materials across digital, broadcast, and print channels; advising on compliance with the Australian Consumer Law and the Spam Act; and supporting the management of nbn’s trademark portfolio. You will also contribute to the legal design of wholesale products and contractual arrangements with retail service providers, ensuring alignment with regulatory obligations and industry standards.

A bit about you

The successful candidate will hold a current legal practising certificate and have 4-6 years of post-qualification experience, either in a law firm or in-house (including experience gained on secondment). Background in Telco, Technology, or consulting for regulated entities is a plus.

You are collaborative and pragmatic, with a strong understanding of consumer and competition law and a genuine interest in the legal frameworks that shape the Telco industry. Your inclusive mindset and attention to detail will help foster a culture of integrity and purpose across nbn, ensuring legal considerations are embedded into everyday decision-making.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women, and their Employer of Choice for 2025.

Equal Opportunities for All 

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is a permanent opportunity and applications will close at midnight on Thursday, 28th August 2025.

To be eligible for this role, you must have full working rights in Australia.