Learning Designer

Your business & team 

The Learning Chapter Area is responsible for providing learning and development expertise across the full ‘end to end’ learning process/cycle. This includes partnering, consulting, designing, developing, implementing, and managing learning initiatives/products that enable our people to acquire the knowledge and skills needed to excel in their roles and ultimately achieving our goal of +30 NPS.  

By fostering a culture of learning, the Learning chapter contributes to employee engagement, talent retention, and overall business success, ultimately ensuring that CBA remains competitive and agile in a rapidly changing world.  

The learning chapters have been split by 2 main skill groups:  

Learning Partnering 

The purpose of the work performed by Learning Partner/Consultants is to strategically align learning and development initiatives with the organisation’s goals, identify and address needs, and provide expertise to ensure effective learning solutions to achieve business and customer impacts.  

Learning Experience and Design  

The purpose of the work performed by Learning Experience/Design professionals is to curate, develop/create engaging and effective learning materials and environments, ensuring a positive and impactful learning experience for participants.  

Your role 

This role reports directly to the Chapter Lead of Learning Design. 

Your role is to add value by: 

• Contribute to building a high-performing and engaged team/learning chapter 
• Delivering quality outcomes through effective learning chapter performance 
• Contributing to the achievement of customer outcomes through effective design of learning solutions 
• Delivering on our customer aspiration by: Encouraging continuous improvement, innovation and a customer obsessed mind-set 
• Fostering a culture of collaboration and knowledge-sharing 
• Implementing and implementing our standard ways of working 

Your responsibilities 

The role includes, but is not limited to the following:

• Collaborating with our Learning Partners, Subject Matter Experts and stakeholders to provide guidance on industry design best practice and optimal solution design.
• Collaborate and manage content with other Designers and team members to increase overall individual and team knowledge/skill.
• Design, create and develop blended learning solutions (including facilitator-led sessions, webinars, online modules, and supporting artefacts), programs and evaluations across varied learning digital technology and delivery formats.
• Contribute to the continuous improvement process of learning and delivery from a design and overall content perspective to ensure creation of learning experiences that support the workforce of the future and drive great outcomes for our customers.
• Ability to analyse audiences, technologies and translate the learning opportunity into business relevant learning solutions and experiences at scale.
• Keep abreast of global best practice design, focusing on innovation and continuous improvement.
• Help to drive the digital learning revolution within CBA.
• Delivering on our customer aspiration by displaying a continuous improvement, innovation and a customer obsessed mind-set.
• Developing strong relationships with key stakeholders ensuring there is constant alignment between the business strategy and learning priorities.
• Collaborate with squad members from different chapters to problem solve and ensure a broader alignment to CBA skilling to maximise resource and impact.
• Utilise data and feedback to inform metrics and leverage these to support continuous improvement efforts, in partnership with the PO & chapter lead.

Your experience 

• Are you a passionate creative that loves designing compelling, engaging learning experiences and products? We

  are looking for a learning design professional with exceptional instructional design experience and content development

  skillsets.

• 3-7 years demonstrated experience in instructional design including solution architecture, storyboarding, and content

  development for a wide range of learning experiences.

• Demonstrated experience across user experience design, learning design best practice, stakeholder engagement and

  project management.

• Advanced skill level in Articulate authoring tools (Rise, Articulate) and experience or keen interest in emerging learning

  technologies.

• Proven graphic design experience, including the creation of visually engaging learning materials, infographics, and

  multimedia assets that enhance learner engagement and comprehension, with proficiency in Adobe Creative Cloud

  applications or similar graphic design tools.

• Demonstrated experience in designing and developing digital learning solutions and programs following an agile

  methodology.

• Strong communication and interpersonal skills, including an ability to build and manage relationships and collaborate

  effectively.

• Strong problem-solving abilities, proactive approach and performance mindset.

• Ability to manage multiple projects and priorities simultaneously.

• Proven track record of designing and developing learning products that positively impact success metrics. Familiar with

  taking a data and metrics approach to understand success and improvement opportunities.

• Experience in human centred design highly regarded.

• Strong proven experience in supporting, consulting and challenging key stakeholders in implementing strategic goals.

Advertising End Date: 06/03/2025