We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.
Impressive numbers? What's even more impressive is the team of extraordinary people taking off together day in day out, flight after flight.
Our people are the real jet stars!
Job Description
- Grow your career while helping others grow theirs!
- Play a pivotal role in shaping the future of Jetstar by designing and delivering impactful leadership and capability programs that empower our people to reach new heights.
- Full time permanent role based in Melbourne.
At Jetstar, our Organisational Development team is all about setting our people up for success. From welcoming new team members to boosting skills across the business, we create learning experiences that truly make a difference. We’re big on high impact training, engaging development programs, and providing people focussed support - all while keeping things fun, energetic, and full of that Jetstar Spark. If you love helping people grow and thrive, we want to hear from you!
We’re looking for a Leadership & Capability Specialist to join our OD team and support the design, development, and delivery of initiatives that strengthen Jetstar’s culture and leadership capability across both our corporate and frontline teams.
The Opportunity
In this role, you will:
- Kickstart amazing journeys by facilitating and delivering engaging organisational development initiatives, including fun onboarding sessions, dynamic team effectiveness programs, and inspiring professional development workshops.
- Empower leaders across Jetstar with innovative leadership development programs, tailored for everyone from frontline heroes to corporate champions.
- Collaborate with HRBPs and business leaders to uncover hidden potential and co-create exciting development solutions that perfectly align with our business needs.
- Coach and mentor our talented stars, helping them unlock their full potential and soar to new heights.
- Leverage data and insights to measure the impact of our programs and continuously improve, ensuring we always hit the mark.
- Contribute to strategic initiatives that align with Jetstar's objectives, making a real difference in our organisational development journey.
About You
You’re a natural facilitator and coach with a passion for building leadership capability. To be successful, you’ll bring:
- Certificate IV in Training & Assessment (or similar), and / or HR/OD qualifications or experience.
- Experience in delivering leadership and development programs in corporate and/or operational environments.
- Strong understanding of adult learning principles and blended learning design.
- Proven ability to build relationships and influence stakeholders across diverse business areas.
- Excellent communication, facilitation, and coaching skills.
- Adaptability, resilience, and the ability to thrive in a fast-paced environment.
Your Life At Jetstar Is Unlike Any Other.
Put the craft in aircraft: There’s a new fleet of A321LR NEO’s waiting for your arrival. Beyond Jetstar, our teams get exposure to projects related to the Qantas Group’s A320/1, B787 and A321 Freighters.
Live the travel dream: You and your nominated travel companions can takeoff more with our famous Qantas Group Staff Travel discount.
Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to takeoff together and find ways to help their teammates soar.
There’s a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to takeoff with us. If you have support or access requirements, just reach out and let us know what you need.
We’re Jetstar. Let’s takeoff together.
We can’t wait to hear from you. Apply now.
Applications close: Thursday 18 September 2025
