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WESCO International

Lead Specialist - Technology Support Services

Posted 2 Days Ago
Be an Early Applicant
Hybrid
Melbourne, Victoria, AUS
Mid level
Hybrid
Melbourne, Victoria, AUS
Mid level
The Pre-Sales Engineer works with sales to deliver technical solutions for security and smart infrastructure, including system designs and customer engagements.
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Pre Sales Engineer – Security & Smart Infrastructure

  • Anixter Australia
  • Sydney or Melbourne

Join a growing team designing next-generation security and smart building solutions.

We’re seeking a technically sharp, customer-focused Pre-Sales Engineer to help us deliver innovative and reliable solutions across commercial, enterprise, government and data centre environments. If you're passionate about CCTV, Access Control, and Smart Infrastructure integrations, such as BMS, IoT, AI and Computer Vision and have the passion to turn complexity into clarity - this role is for you.


What You'll Do

  • Customer & Sales Partnership: Partner with Sales Representatives and customers to understand requirements and translate them into technical solutions
  • Customer Engagement: Support customer meetings, site assessments, and workshops to uncover detailed technical and operational requirements
  • Solution Design: Create system designs that balance performance, reliability, and scalability
  • Technical Leadership: Lead technical discussions, presentations, and solution walk‑throughs
  • Sales Support: Support Wesco Anixter local and global sales teams with high‑quality technical input and clear documentation
  • Innovation & Best Practice: Apply the latest industry best practices and technologies, particularly when sizing, performance planning, and designing complex systems
  • Global Collaboration: Collaborate with the broader Global TSS community to ensure customer expectations are consistently met or exceeded, setting standards others follow
  • Team Contribution: Demonstrate a proactive, helpful approach to supporting peers and contributing to Anixter’s success
  • Operational Excellence: Handle customer enquiries efficiently, remain organised and analytical, and remove obstacles through creative and adaptive problem‑solving
  • Supplier Engagement: Develop and maintain strong relationships with product suppliers to sustain and expand competitive advantage
  • Emerging Technologies: Apply experience across BMS, Lighting Control, IoT, AI, and/or Computer Vision where relevant


What You Bring

  • Valid Security License from the respective state of residence
  • Hands on VMS experience – Genetec, Milestone, Hanwha etc
  • Video Analytics exposure – BriefCam or something similar
  • Windows Server, SQL and VMware working knowledge
  • L1 support background with real customer facing experience will be an added advantage.
  • Commitment to maintaining industry‑standard certifications and compliance‑aligned security licensing
     

What We Offer

  • Career stability and progression within a transformative Fortune 200 organisation
  • Competitive salary package with a global incentive program
  • Strong engagement with leading technology vendors and alliance partners
  • A technically rigorous environment that values expertise, sound judgement, and real impact
  • Ongoing investment in advanced learning and professional development
  • A supportive, inclusive, and highly collaborative team culture
  • Employee Assistance and Referral Programs


About Wesco Anixter

We build, connect, power, and protect the world.

Wesco Anixter is the international go‑to‑market brand of Wesco, combining the scale and resources of a global organisation with strong local knowledge and in‑country expertise.

Across ANZ, our footprint spans commercial sales and services, a security branch network, and electronic security manufacturing. This role sits within Anixter Australia, where more than 100 employees across five locations deliver industry‑leading customer support, products, and solutions across wire and cable, communications, and security technologies.

#LI-CB1

About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. ​

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.  ​

Learn more about Working at Wesco here and apply online today!​

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.​

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.​

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. 

This posting is for a current, active vacancy intended for immediate hire.

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