Lead Engineer - Salesforce

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

About the team you’ll join

This role sits within Xero’s Customer Platforms team in the Platform domain (Sprouts pod), focusing on safeguarding the operational stability, performance and scalability of Xero’s core Salesforce Platform through DevOps and Platform solutions.

We are New Zealand’s largest and most comprehensive Salesforce implementation working with a team of experienced and certified Salesforce practitioners!

We're looking for a Lead Engineer with Salesforce experience to work in one of our offices in Australia!

What you'll bring:

• Deep expertise Salesforce Platform, engineering and its applications to achieve business outcomes
• Experience in DevOps processes and tools. Ideally in Salesforce scope or similar.
• Expertise in making and/or contributing to Salesforce architectural and technology design decisions
• Expertise and experience building in Salesforce core programming languages including Apex and Javascript. Able to experiment with new languages and tooling.
• Salesforce certified and ideally in the following: System Architect, Application Architect, Platform Developer I & II, JavaScript Developer I, Data Cloud Consultant and AI Specialist
• Ability to guide code design decisions for all teamsʼ products.
• Experience using debug tools such as Apex Replay Debugger, with proficiency using debug logs to analyse bottlenecks in Salesforce automation efficiencies
• Experience in auditing team codebases, aiming to maintain high standards for security, testability, and ability to make changes easily.
• Expertise in distributed systems architecture.
• Ability to lead or facilitate discussions on solution design.
• Experience in leading discussions and implementation for scaling products to 2-10 times the number of users.
• Able to ensure team products meet Xero's various engineering standards.
• Experience in contributing to discussions around new standards and revisions to existing ones.
• Able to act as incident coordinator in production incidents.
• Experience in coaching and mentoring engineers across multiple disciplines.

What you'll do:

• Create software - Own and guide technical design to ensure implementation of architecture principles and good engineering practice. Identify the technical blockers and waste that slow down the team. Work with engineering leadership and delivery teams to identify technical capabilities that need to be grown. Maintain in-depth system knowledge across all system boundaries relating to the teamʼs components as well as hands-on development expertise.
• Test software - Guide the quality engineering practices for your team, identifying and resolving challenges to ensure processes and tools are optimised for their context and engineers have the required knowledge and skills. Contribute to and champion Xeroʼs quality strategy and standards.
• Resolve issues - Recognise and solve for common patterns of failure in the teamʼs delivery practices, preventing future issues by improving skills, processes or tooling. Measure the cost or value of issues, and open lead incident responses and post-mortems.
• Engineering standards & frameworks - Contribute to Xero's engineering standards and frameworks. Work closely with engineering leadership to apply standards to software and delivery processes.
• Continuous improvement - Proactively maintain, grow and share knowledge of development technologies used in the development of Xeroʼs software applications.
• Deliver infrastructure in a production environment - Champion automation of delivery processes and ensure deployment pipelines are fit for purpose. Coach and support engineers to ensure all software is running as expected and proactively work to prevent customer facing problems.
• Modern software and delivery practices - Be a proactive champion of agile and delivery practices who coaches and develops others in this space in order to ensure a consistent approach to ways of working.
• Recruitment - Participate in interviews and recruitment processes

Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.