XPT Software Australia Pty Ltd Logo

XPT Software Australia Pty Ltd

Lead Consultant-Stakeholder Management

Posted Yesterday
Be an Early Applicant
In-Office
Melbourne, Victoria, AUS
Expert/Leader
In-Office
Melbourne, Victoria, AUS
Expert/Leader
Leads service integration and delivery across regulated enterprise environments, managing multi-vendor SIAM teams and Service Delivery Managers. Oversees incident, problem, change, release, monitoring, vulnerability management, service transitions, major incidents, SLA/XLA governance, and continual improvement. Drives service stability and operational outcomes through stakeholder governance, ITIL practices, AI, automation, and cloud technologies.
The summary above was generated by AI

Must Have Skills (Top 3 technical skills only) *

1. Service Integration & Management (SIAM), Superannuation domain knowledge

2. Stakeholder management & Governance

3. ITIL Senior Service & Incident Management 

Nice to have skills (Top 2 only)

1. Problem analysis and resolution

2. Communication and Collaboration Skills Strong ability to work collaboratively with crossfunctional teams, including superannuation experts and other software developers, to deliver highquality solutions.

Detailed Job Description:

experienced Senior Service Integration & Service Delivery Leader to oversee mission-critical, high-availability services within regulated enterprise environments. The role will be responsible for leading Service Delivery Managers and multi-vendor SIAM teams, ensuring operational excellence across Incident, Problem, Change, Release, Monitoring, and Vulnerability Management. The successful candidate will drive service stability, major incident management, continual service improvement, SLA/XLA governance, and service transition activities while leveraging AI, automation, and modern cloud technologies to optimize service delivery and business outcomes. Strong stakeholder management, leadership of complex service ecosystems, ITIL expertise, and a proven track record of delivering measurable operational improvements are essential.

 



Similar Jobs

2 Hours Ago
In-Office
Melbourne, Victoria, AUS
Senior level
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Own the full outbound sales cycle for mid-market merchants, including prospecting, pipeline development, discovery, demos, negotiation, and closing. Build tailored multi-product solutions, acquire net-new business, manage complex multi-stakeholder deals, forecast accurately in Salesforce, and consistently exceed revenue targets. Collaborate with business development, product, marketing, implementation, and operations teams while serving as a trusted consultative advisor.
Top Skills: Salesforce
Yesterday
In-Office
Melbourne, Victoria, AUS
Expert/Leader
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead sales enablement and end-to-end professional services for Mission Critical Networks (MCN). Act as single point of contact for commercial submissions, align integration and division of responsibility with SIs and partners, manage CoE systems and PoCs, develop E2E portfolio readiness, support CFRs on scope, timelines, and approvals, and provide early visibility of customer and SI requirements to inform roadmap and readiness.
Top Skills: 5GAutomationLteMission Critical Networks (Mcn)
Yesterday
In-Office or Remote
Victoria, AUS
Expert/Leader
Expert/Leader
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead regional EHS for Network Operations across MOAI: set strategy, prevent serious injuries, govern psychosocial risks, manage workers' compensation, ensure environmental compliance, strengthen contractor governance, and develop a specialist team while influencing senior stakeholders and embedding EHS into commercial decisions.

What you need to know about the Melbourne Tech Scene

Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account