Job Expectations
Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training and true flexible working arrangements.
A bit about your role
The role of Technical Writing Specialist is to support the delivery and maintenance of Knowledge Framework. Key responsibilities include creating and updating knowledge content and work instructions, managing Pipeline Requests, ensuring standards compliance with documentation and assisting in the transition to a digital knowledge framework.
This role supports the Field Services Team, which drives field enablement through a national hub, ensuring a best-in-class workforce for the high-speed internet network rollout. You will support the workflow implementation and be responsible for ensuring nbn’s expectations are understood and able to adopt change at a rapid pace.
A bit about you
If this sounds like the role for you, you are experienced in technical writing and document creation, preferably having filled a technical writing position in the past. As an exceptional team player and communicator, you will have the natural ability to collaborate with stakeholders at all levels, building strong successful partnerships. You possess strong interpersonal and stakeholder management skills, excellent written and presentation skills, and the ability to work both independently and as part of a team.
Life at nbn
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.
A more inclusive working world
nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.
Where to from here?
If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a 6-month fixed term opportunity.
Worker Type
Fixed Term (Fixed Term)
Time Type
Full time
Top Skills
nbn® Australia Melbourne, Victoria, AUS Office
Tower 5, Level 14, 727 Collins Street, Melbourne, VIC, Australia, 3000
