Key Account Manager - e-Commerce - Box Hill/Hybrid
Make Your Mark. Shape Your Future
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, IRWIN®, CUB CADET®, STANLEY®, and BLACK+DECKER®.
The Job
As an e-Commerce Key Account Manager, you will manage the full sales cycle for assigned accounts, from product launches and promotional planning to forecasting and reporting. You’ll partner with marketing, brand, and product teams to deliver commercial plans that grow our online business.
Your duties will include:
- Managing end-to-end e-commerce accounts, including new product introductions and promotions
- Monitoring competitors and driving channel positioning
- Developing and executing commercial and sales plans
- Analysing pricing, ePOS data, and reporting performance
- Ensuring accurate product information and online ranging
The Person
You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it.
You will also have:
- Previous experience in key account management, ideally within e-commerce
- Strong commercial and financial acumen
- Excellent communication, analytical, and problem-solving skills
- Ability to prioritise and deliver in a fast-paced environment
- Collaborative mindset and strong interpersonal skills
- Understanding of online retailer requirements for stock levels, lead times, and fulfilment processes.
- Experience coordinating product images, videos, and enhanced content for e-commerce channels.
- Understanding of Hand Tools and Power Tools would be highly desirable, but not essential.
The Details
- Discounts on Stanley Black & Decker tools and other partner programs
- Additional Parental Leave Benefits
- Annual Mental Health & Wellbeing Day
- Competitive incentive plan
- 1 day volunteer leave with Disaster Relief Australia
- Ability to join WHEREFIT (gyms, activewear, food discounts and more)
- Access to LinkedIn Learning
And More
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths
Learn: Access a wealth of resources, including our Lean Academy, Coursera®, and online university
Belong: Experience an awesome place to work, with respect, diversity, equity, and inclusion
Give Back: Help us create positive change locally and globally through volunteerism and sustainable business practices
We Don’t Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.
What You’ll Also Get
Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.
Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
