Junior ServiceNow Tester

About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

  

Role Overview:
We are seeking a Junior ServiceNow Tester to executing tests to validate functionality, including regression testing to ensure new changes or enhancements do not negatively impact existing functionality.

You'll have a critical role as our technical backbone, with a strong background in ServiceNow testing, problem-solving skills, and the ability to drive forward implementations in ServiceNow. Strategic thinker who designs scalable frameworks and transitions legacy systems to ServiceNow, aligning IT with business goals.

Responsibilities include:

• Developing detailed test plans and test cases based on business requirements, functional and detailed design documents.

• Executing tests to validate functionality, including regression testing to ensure new changes or enhancements do not negatively impact existing functionality.

• Creating and maintaining comprehensive test documentation, including test plans, test cases and test results.

• Identifying, documenting and reporting defects found during testing.

• Managing defects through Test Management Tool (Azure DevOps) and proactively drive defects and blockers to resolution.

• Conducting tool analysis, making recommendations and selections.

• Utilizing efficient and effective processes and standards to continuously improve quality.

• Participating in Code Reviews and Quality Gate definitions

• Coordinating and collaborating with client teams for completion of integration and user acceptance testing.

• Identify and analyze suitable opportunities for test automation

• Design and implement automation frameworks and approaches

Skills:

• Test execution, Test planning, Defect management

• Test execution on ServiceNow

Additional Requirements:
Security Clearance Requirement: Given the secure nature of this role, we are seeking candidates who are Australian Citizens with an active security clearance.

This requirement ensures that all team members are clear to handle sensitive information and contribute to maintaining the highest standards of security in our operations.

On-call and Shift Expectations: Our positions are primarily focused on managed services, meaning you will be responsible for maintaining and improving our clients' IT systems (Applications and Infrastructure). Flexibility and adaptability are key, as you may be required to work in shifts to provide continuous support. Additionally, you may need to be on call to address incidents promptly and perform after-hours deployment activities as needed. Your ability to effectively manage these responsibilities will be crucial to ensuring the seamless operation of our services and client satisfaction 

We are a WORK180 Endorsed Employer, to see our benefits and policies click here. 

Accenture Progressive Employee Benefits -To view our Progressive Employee Benefits covering Health, Wellbeing, Progressive Leave Options, Sustainability click on the link below. Progressive Employee Benefits – Australia 

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

 

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

 

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