You shape bold ideas and turn ambiguity into clarity and action.
You lead structured discovery with a triad of product, engineering, and design to uncover the right problems and test the right ways to solve them.
You guide what’s worth building, partnering, or pausing — and help others move from insight to real-world experimentation - building tomorrow’s bank, today.
Do work that matters
The CIO for Technology team ensures that CommBank is at the forefront of technology, using innovative and emerging technology to help our customer and support our Group Strategy.
We work hard to ensure that best practice, whether inside CommBank or outside in the broader technology ecosystem, is discovered, sheltered, nurtured, and spread to wherever else it can drive the most benefit for the Group and our customers.
We are actively involved in the technology community, innovation, research, and partnerships that will set Australia up for success as the economy transitions to a more digital future.
See yourself in our team
We’re looking for an Innovation Lead to help shape and accelerate the most ambitious ideas in the business — from first spark through to tested, validated outcomes.
You’ll work closely with senior leaders to uncover high-potential opportunities, frame the right problems, and guide how best to progress them — whether that means building something new, experimenting with a triad team, or connecting the idea to the right next step.
You’ll also act as a front door for innovation with senior leaders — helping them surface and shape early ideas, and connecting those ideas to the most effective pathways for discovery, experimentation, or progression. You won’t just support innovation — you’ll help raise the standard of how it’s done.
This is a hands-on, high-impact role at the edge of where strategy meets action. Working closely with engineering and design, you’ll explore ideas and prove them out through lean, real-world testing — helping the organisation move faster, with greater clarity and confidence. You’ll also support capability development within the team and foster a culture of curiosity, experimentation, and bold thinking.
On any given week you will
Act as the front door for innovation with senior leaders — helping surface, shape, and route early-stage ideas
Lead structured discovery in a triad with product, engineering, and design — shaping opportunity spaces and designing tests that generate real insight
Form hypotheses, prioritise assumptions, and run lean experiments to de-risk decisions
Translate discovery into momentum — direction, prototypes, or investment-ready cases
Work side-by-side with senior stakeholders to connect innovation work to strategic and commercial goals
Guide what moves forward, what pivots, and what stops — based on real-world evidence
Support capability building within the team and help embed a culture of innovation and curiosity
Stay across emerging technologies and trends — bringing sharp judgment on where they can create value
About You:
A strategic thinker and hands-on doer — you move easily between vision and validation
Deeply experienced in product discovery and experimentation, with strong instincts for what makes a great idea real
Extensive experience in product, innovation, service design, or a related strategy role, ideally in complex or regulated environments
Proven track record leading early-stage discovery, including hypothesis development, test design, and validation
Proven experience working in cross-functional triads — especially with engineering and design
Strong influencing, communication, and relationship-building skills — trusted by stakeholders across disciplines and levels
Confident engaging with senior leaders and aligning diverse perspectives toward shared outcomes
Curious, commercially sharp, and pragmatic about value — you know how to spot signal over noise
Comfortable supporting others and growing capability — with potential to manage as the function evolves
Known for creating momentum, bringing clarity, and helping teams move faster with confidence
If the above sounds like you, apply now!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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