About the Role
As an Inbound Sales Development Representative, you will provide pre-sales support. You will be responsible for servicing inbound sales and related inquiries with a focus on engaging and qualifying all prospective customers throughout the APAC region. This role is one of the first touchpoints for prospects and has the opportunity to set the tone for the sales cycle that follows.
** We have built a team of successful SDRs coming from a wide variety of backgrounds- teachers, bartenders, mechanics, recent grads, etc. If you have a deep passion for sales and are excited to kickstart your tech sales career - we would love to have you apply! **
Location- North Sydney, NSW Hybrid Remote - meaning in office Monday, Wednesday, and Friday (plus additional days as required)
What You'll be Doing
- Responsible for inbound leads from multiple channels including our sales line, Drift, and forms
- Responsible for meeting core metrics and KPIs as set by your manager, including time to first touch, conversion rate, prospecting calls and emails, etc.
- Identify, qualify, sort, and track leads.
- Display exceptional consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
- Research and document relevant contact information for existing leads, keeping contact information update in Salesforce
- Utilize Salesforce to ensure activities are documented properly, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
- Maintain knowledge of market conditions and competitive activities
- Other duties as needed
About You
- Competitive eagerness to set yourself apart and achieve success
- Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
- Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
- Excellent listening and analytical skills to assess the interests of prospects
- Experience meeting minimum call volume and/or talk-time goals
- Strong organizational skills and ability to manage time and workload
- Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne's IT management software
- Coachable and eager to learn, with a solid work ethic and positive attitude
- Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
- Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives.
- No degree requirement
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You'll Love
- We are a collaborative, kind, and curious community
- We prioritize your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
- We reward your work with opportunity for growth and advancement
- Grow personally and together with one of the fastest growing companies globally
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with an amazing international workforce
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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