AutogenAI is a leader in Generative AI, transforming how organisations create and optimise winning bids, tenders and proposals through cutting-edge natural language processing technology. We are one of the fastest-growing AI companies in the world, expanding rapidly to meet the increasing demand for AI-driven solutions across sectors.
Our innovation stems from a belief that language technology will revolutionise business communication over the next decade. We empower our clients to grow faster and more efficiently by delivering bespoke AI language engines tailored to their needs, saving time, improving content quality, and boosting win rates in highly competitive markets.
We drive AutogenAI’s growth by fostering a culture where innovation and ambition thrive, building a company where everyone can have a career-defining experience. As we scale, we invite passionate professionals to join our journey of innovation, helping shape the future of AI-powered business solutions.
Job Summary:
AutogenAI is seeking a customer-focused Implementation Project Manager to lead our APAC enterprise client implementation and drive seamless adoption of our AI-powered platform. In this pivotal role, you’ll design scalable implementation frameworks, guide change management strategies, and collaborate across Sales, Product, and Customer Success teams to ensure a smooth transition from pre-sales to post-implementation. If you thrive in dynamic environments, excel at managing complex projects, and are passionate about delivering exceptional client experiences, we want you to help shape our professional services as we scale.
What you'll be responsible for:
- Project Leadership: Manage and oversee end-to-end implementation for enterprise customers, ensuring timely and successful delivery.
- Implementation Methodology: Develop and implement a scalable implementation framework tailored to enterprise clients.
- Change Management: Provide expert guidance on organisational change and user adoption strategies, addressing challenges unique to AI-driven tools.
- Customer Engagement: Strengthen and maintain C-Suite relationships during implementation, ensuring alignment with business objectives.
- Handover Optimisation: Establish a structured transition process from implementation to Customer Success teams, ensuring continuity and maximising long-term retention.
- Collaboration: Partner with Implementation Specialists, Sales, Customer Success, Product teams to ensure a seamless customer experience.
What You'll Bring to the Team:
- Customer-Centric Mindset: A passion for delivering exceptional customer experiences by understanding and addressing their unique needs.
- Project Management Skills: Proven ability to manage multiple implementation projects and prioritise effectively to meet deadlines.
- Exceptional Communication: Strong written and verbal communication skills, with the ability to deliver engaging training sessions and demos.
- Adaptability: A proactive and flexible approach to working in a dynamic, fast-paced environment.
- Technical Aptitude: The ability to quickly learn and configure AI-powered tools to meet customer requirements.
- Collaboration Skills: Experience working cross-functionally with sales, product, and customer success teams to achieve shared goals.
Requirements:
- Project & Program Management: 5+ years’ experience managing complex onboarding and implementation projects in SaaS or enterprise environments.
- Change & Adoption Leadership: Skilled in driving organisational change and user adoption for new technologies.
- Stakeholder Engagement: Proven ability to build strong relationships with C-Suite and senior stakeholders.
- Organisation & Delivery: Highly organised with a track record of delivering measurable results under pressure.
- Technical Acumen: Comfortable working with AI-based tools and quickly learning and demonstrating new solutions.
- Communication & Presentation: Exceptional written, verbal, and presentation skills; confident engaging with diverse audiences including executives.
- Collaboration: Experienced in cross-functional teamwork with sales, product, and customer success to deliver shared goals.
- Adaptability: Thrives in fast-paced, evolving environments and adjusts priorities proactively.
Preferred Qualifications:
- Tech-Savvy: Experience working in or alongside SaaS businesses or digital transformation teams.
- Teaching/Training Experience: Proven ability to design and deliver engaging training sessions, workshops, or educational programmes, enabling skill development and knowledge transfer effectively.
- AI Curiosity: Interest or exposure to AI, content automation, or language technologies.
- Cross-Sector Bidding: A broad understanding of different bidding contexts - public sector, consultancy, infrastructure, or professional services.
Compensation and Benefits:
- Competitive Salary: $120,000 - $150,000 depending on specific experience and qualifications relevant to the role.
- Performance Bonuses: Opportunities for performance-based incentives.
- Stock Options: Meaningful equity in the company.
- Health and Wellbeing: Comprehensive insurance and wellness programs.
- Paid Time Off: Unlimited leave
- Flexible Work Options: Enjoy flexible working conditions with the option to work remotely.
- Innovative Culture: Be part of a supportive and dynamic team at the forefront of AI technology.
- Additional Perks: Regular company events to connect with teammates, and opportunities for continued professional development.
Values in Action:These aren’t just principles we print and forget – they’re how we work, how we treat each other, and how we deliver for our customers. They shape the company we are, and the one we aspire to become.
- Customers, Always: Everything starts with our customers. We walk in their shoes, speak their language, and build for their delight and success. We win when they win.
- Make It Happen: We move fast and take ownership. No waiting, no red tape – just action, urgency, and focus on outcomes. We ask for forgiveness, not permission.
- Learn and Invent: We stay curious. We learn what we can from past masters - and make up the rest. Change is constant, and so is our growth.
- Act Like Owners: Titles don’t solve problems - people do. We own challenges, break the rules when it’s necessary, and focus on what matters.
- Turn It Up to 11: There is no “Good enough”. We raise the bar, push boundaries, and keep building. There’s always a next level.
- Lead With Respect: We listen first, speak honestly, and value every perspective. Integrity, follow-through, and kindness matter.
- Build Trust Through Transparency: We default to openness. We give feedback, share information, and assume positive intent - no secrets, no silos.
Equal Employment Opportunity Statement:
AutogenAI is an equal opportunity employer dedicated to fostering a diverse and inclusive workplace. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by Australian federal, state, or local laws.
At AutogenAI, we value the unique perspectives each employee brings and strive to provide an equitable environment. If you require accommodation during the application or interview process, please let us know, and we will be happy to assist you.
