Client Manager

CLIENT MANAGER

About WPP and Wavemaker: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: o Be Extraordinary by Leading Collectively to Inspire transformational Creativity. o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. A Leading WPP Media Brand, Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

The Role The role of the Client Manager is to be a key point of contact for our clients and to support the development of strong communication recommendations across all channels, paid, owned and earned. Responsible for supporting a successful client relationship. Bringing together the right people, to deliver the highest quality of outputs for your client, end to end, ensuring deliverables are grounded in client priorities.

• Your Primary Responsibilities:

• Openly communicate and collaborate with all internal key stakeholders and reports regularly

• Plays a supporting role in the internal client team WIP and is across the detail of current campaigns and future plans

• Establish a deep understanding of client challenges, objectives & initiatives.

• Build strong and enduring client relationships.

• Engage with internal product teams including GroupM proprietary product and service teams to ensure you have an understanding about their offerings and relevance to our clients.

• Good knowledge of media planning principles (e.g. scheduling, flighting, recency, effective reach theories, seasonality, market prioritisation, roles of all communication channels) and ability to utilise agency and industry tools to enhance and support planned recommendation.

• Be a positive face of Wavemaker at industry events.

• Collaborate closely with your Manager to identify, collate and showcase examples of great work from within the team, both internally and externally.

What Makes You Great:

• Highly collaborative

• Passion for media and marketing

• Up to date, media landscape knowledge (able to articulate consumer trends and what they mean for clients).

• Great communicator with clear written and verbal communication skills

• Good problem-solving skills, with the patience to examine detail and create solutions.

• Results Driven. Passionate about delivering business results for clients, with the ability to identify and clearly articulate what’s working and why.

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. At WPP Media, we strongly encourage you to apply if you’re interested: we'd love to know how you can positively impact our team with your experience!

Apply now and share your CV via the link!

#LI-PROMOTED