About us:
At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.
Job DescriptionNCS Australia is seeking an HR Functional Business Analyst to support a major HR Uplift initiative. In this role, you will help remediate and enhance a primary HR Platform (SAP SuccessFactors) and ensure its seamless integration within a broader corporate ecosystem, including ServiceNow, Payroll, and Dynamics 365. Working alongside a Solution Architect and Lead BA, you will help evolve HR processes across the "Hire to Retire" value chain, ensuring digital solutions truly meet business needs.
You will take ownership of the requirements lifecycle—from running elicitation workshops to documenting "as-is" and "to-be" processes. Your day-to-day will involve translating business goals into clear functional requirements and user stories while maintaining end-to-end traceability. You will also get hands-on with data analysis, creating migration templates, and participating in testing phases to ensure the final solution is robust and compliant with privacy standards.
QualificationsExperience working with HR Information Systems, such as SAP SuccessFactors or similar platforms, across various modules.
Ability to manage requirements and maintain traceability from high-level business capabilities down to specific test cases.
Skill in facilitating requirement elicitation workshops and engaging with stakeholders to capture critical workflows.
Proficiency in mapping business processes to support organisational uplift and system consolidation.
Experience creating functional requirement documents, user stories, and technical specifications.
Excellent communication and negotiation skills, acting as a bridge between project teams, business units, and digital functions.
Experience in data analysis, including the creation of data ingestion templates and supporting migration activities.
Experience participating in testing and quality assurance phases to ensure solutions meet all defined business needs.
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
