Hearing Device Specialist

Job Description:

DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.
 

We’re seeking a detail-oriented and collaborative Hearing Device Claim Processor to join our Impairment Benefits (IB) Team. In this role, you will assess and determine requests for hearing devices in line with WorkSafe policies, guidelines, and the Claims Manual.

You’ll work closely with Impairment Benefits Specialists and other team members, so strong teamwork and communication skills are essential. This role also requires the ability to navigate DXC invoice processes and engage effectively with external stakeholders.
 

Key Responsibilities:

• Assess and determine hearing device requests in accordance with WorkSafe policy and guidelines

• Collaborate closely with the IB Team, including Impairment Benefits Specialists

• Navigate DXC invoice systems and processes

• Liaise professionally with external stakeholders

• Ensure accurate, timely processing and compliance within required frameworks
   

Preferred Experience:

• Previous experience within the Workers’ Compensation sector

• Exposure to invoice processing, payments, or related systems

• Experience in case management or similar administrative roles
   

If you're detail-focused, a great team player, and passionate about supporting quality outcomes for clients, we’d love to hear from you.
 

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 
 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. 
 

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. 
 

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. 
 

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 
 

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.