Manage and coach the APJ Solutions team, collaborating with sales and customer success to drive revenue growth and technical support.
Role Description
As the Solutions Lead for the APJ region, you will be responsible for managing, growing, and coaching a team of Solutions Consultants who support both direct and channel sales.
You’ll work closely with Sales leadership and the global Solutions organization to drive regional success and contribute to the overall APJ strategy.
Acting as the regional point of contact for the Solutions function, you’ll also collaborate with Customer Success Managers and local leadership in Japan, serving as the voice of the customer and managing escalations and market feedback.
Responsibilities- Lead and scale the APJ Solutions team into a world-class technical function through strong coaching, mentorship, and strategic hiring.
- Define and execute regional strategy in collaboration with Sales, Customer Success, and the global Solutions organization to drive revenue growth.
- Act as a trusted advisor and subject matter expert on Dropbox products, with deep technical expertise in API integrations, AI technologies, and enterprise security.
- Introduce and support the adoption of new product offerings in the APJ market, with a strong focus on AI and security solutions.
- Partner with cross-functional teams (Product, Engineering, Sales, CSM) to ensure technical alignment across the customer journey—from pre-sales to post-sales.
- Drive operational efficiency across the region, ensuring all sales engagements receive the technical support required to succeed.
- Represent customer feedback and market needs back to Product and global leadership to influence roadmap and prioritization.
- 5+ years of people management experience leading technical pre-sales or customer-facing teams, ideally in a SaaS environment.
- 7+ years of experience in technical sales engineering or similar roles in Japan, with strong exposure to API-driven architectures and enterprise security.
- Proven success in developing and executing business strategies across regional markets.
- Strong understanding of internet and cloud technologies (e.g., TCP/IP, DNS, HTTPS, proxies, firewalls, caching, AI architectures).
- Excellent communication, presentation, and stakeholder management skills; able to build trust across global and local teams.
- Proficiency in both Japanese and English.
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Willingness to travel as required.
- Working knowledge and/or experience of Okta, Symantec, Darktrace, Snowflake, Glean, AWS, Atlassian, Slack or Agentforce advantageous.
Top Skills
Ai Technologies
Api Integrations
Atlassian
AWS
Cloud Technologies
Darktrace
Enterprise Security
Glean
Okta
Slack
Snowflake
Symantec
Similar Jobs at Dropbox
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Manage post-sale customer deployment, adoption, and product education for Dropbox, ensuring customer satisfaction and driving retention and growth in key accounts.
Top Skills:
B2B SaasCRM
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Account Manager will develop strategies for account acquisition, manage relationships with clients and partners, and drive sales for Dropbox's products.
Top Skills:
AWSCRMDropbox AiGCPSalesforceSymantec
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.