About GSK
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. Our success absolutely depends on our people. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
About the role
We are looking for a Head of Sales Excellence to lead the strategic vision for optimising sales processes, enhancing customer engagement, and empowering our commercial organisation to achieve measurable growth. As the Head of Sales Excellence, you will be at the forefront of developing and implementing frameworks, tools, and capabilities to enhance sales effectiveness. Please note this role will be based in Melbourne.
Your role will be varied and will include:
- Develop and execute a comprehensive strategy to optimise sales processes, align with customer needs, and track performance metrics to drive growth.
- Identify skill gaps, implement training programs, and drive adoption of omnichannel tools to empower sales teams and foster a high-performance culture.
- Leverage data, dashboards, and predictive insights to improve sales effectiveness, optimise targeting, and support strategic decision-making.
- Streamline sales processes, implement CRM tools and automation, and ensure process alignment across regions to enhance efficiency and agility.
- Partner with cross-functional teams to align on strategies, provide insights to senior leadership, and build strong relationships with regional and local teams.
- Champion customer-centric strategies, equip teams with tailored solutions, and continuously refine engagement approaches based on feedback.
- Ensure all sales activities adhere to GSK’s ethical standards, policies, and local regulations, while mitigating compliance risks.
About you
We are looking for an experienced and strategic leader with a proven track record of driving sales excellence within the pharmaceutical or healthcare industry. You will bring a combination of strong leadership, analytical expertise, and customer-centric strategies to empower teams and deliver measurable growth.
You’ll also bring:
- Minimum: Tertiary education in Business, Science, Education, or a related field.
- Higher qualification in a business-related degree, with specialization in Sales Leadership, Training, Organizational Development, or strategic goal setting will be highly advantageous.
- 10+ years of experience in sales leadership roles within the pharmaceutical or healthcare industry.
- Proven ability to develop and execute sales strategies that align with business objectives and drive measurable growth.
- Expertise in streamlining sales processes, implementing CRM systems, and leveraging omnichannel engagement tools.
- Proficiency in analytics, dashboards, and predictive tools to optimize targeting and inform strategic decision-making.
- Exceptional communication, coaching, and influencing skills to inspire teams and manage diverse regional dynamics.
- Project management, leading change, adult learning methodologies, facilitation, and presentation skills.
Why join us?
At GSK, we challenge ourselves to get Ahead Together – to make a positive impact on global health; for growth; in an environment where people can thrive. Our culture inspires our performance.
By joining GSK, you’ll enjoy:
- A flexible and life-friendly working approach, allowing you to do your best work
- Being in an inclusive organisation that reflects the communities that we work within
- Development and progression at a global scale, with international opportunities
- 5 Feel Good Days and 1 volunteer day (on top of your annual leave)
- Option to purchase up to 4 weeks’ additional leave per year
- Access to discounted health insurance
*LI-GSK
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
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