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The Senior ServiceNow University Consultant oversees customer skilling programs, promotes ServiceNow training solutions, and advocates for SNU offerings while ensuring effective learning outcomes.
Top Skills:
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Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
You will produce new business within ServiceNow ANZ Public Sector accounts. Overseeing executive relationships for the ANZ Public Sector business, leading virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our Public Sector Clients with innovative solutions to drive productivity and new opportunities in the ANZ Public Sector in alignment with Government Policy and outcomes.
What you get to do in this role:
• Provide Public Sector Industry Digital solutions to help create and support Senior Government Engagements with Senior Level Government officials, positioning ServiceNow as the platform for solving complex Public sector opportunities
• Position local Public Sector Solutions to new and existing government departments to drive innovative solutions for the Australian Public Sector.
• Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes
• Develop a clear roadmap and build capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
• Manage all Executive relationships between ServiceNow and assigned clients
• Build trust and deep multi-tiered relationships through assigned clients' organisation, from project/IT teams to CxO level
• Achieve financial targets set out for the assigned clients, to deliver the measurable success of our clients
Qualifications
To be successful in this role you have:
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
You will produce new business within ServiceNow ANZ Public Sector accounts. Overseeing executive relationships for the ANZ Public Sector business, leading virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our Public Sector Clients with innovative solutions to drive productivity and new opportunities in the ANZ Public Sector in alignment with Government Policy and outcomes.
What you get to do in this role:
• Provide Public Sector Industry Digital solutions to help create and support Senior Government Engagements with Senior Level Government officials, positioning ServiceNow as the platform for solving complex Public sector opportunities
• Position local Public Sector Solutions to new and existing government departments to drive innovative solutions for the Australian Public Sector.
• Work with the greater ServiceNow solution teams to develop a ServiceNow solution based on the customer's strategic outcomes
• Develop a clear roadmap and build capabilities across our clients and ServiceNow teams to promote an outstanding customer experience
• Manage all Executive relationships between ServiceNow and assigned clients
• Build trust and deep multi-tiered relationships through assigned clients' organisation, from project/IT teams to CxO level
• Achieve financial targets set out for the assigned clients, to deliver the measurable success of our clients
Qualifications
To be successful in this role you have:
- • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• 10+ years of experience in client management, and aligning account strategies to revenue opportunities within the Public Sector
• 10+ years of experience with validated multi-million-dollar public sector sales solutions experience and Executive level relationship management
• High quality, engaging presentation skills in an evangelist style persona.
• Ability to understand and interpret broad, macro level IT needs and government policy requirements of public sector markets
• Experience achieving sales targets, leading virtual or matrixed teams
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here .
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
ServiceNow Melbourne, Victoria, AUS Office
Olderfleet 477 Collins Street, Level 16 and 17 , Melbourne, Australia, VIC 3000
What you need to know about the Melbourne Tech Scene
Home to 650 biotech companies, 10 major research institutes and nine universities, Melbourne is among one of the top cities for biotech. In fact, some of the greatest medical advancements were conceptualized and developed here, including Symex Lab's "lab-on-a-chip" solution that monitors hormones to predict ovulation for conception, and Denteric's vaccine for periodontal gum disease. Yet, the thousands of people working in the city's healthtech sector are just getting started, to say nothing of the tech advancements across all other sectors.
