Head of Network Performance

Working at Transurban is different; it’s a place where you can see the benefits of your work play out in real life, every day. We create city-sized solutions—building and operating safer, smarter, and more sustainable roads—to solve pressing transport challenges that are slowing cities down.  

About the role  
  

We’re seeking a Head of Network Performance to lead a specialist team focused on  
driving the safety and performance across our Australian network and in turn, delivering a superior experience for our customers. 

You’ll join an innovative team, who strive for excellence and encourage others to succeed.  

This role can be based out of Melbourne, Sydney or Brisbane
  

As our Head of Network Performance you’ll contribute to lasting and positive changes that shape the future of our cities and communities. It’s meaningful, challenging and exciting work.  

Day-to-day, you will be responsible for: 

• Delivery and improvement in on-road customer experience  

• Key stakeholder and relationship management 

• Driving a performance uplift for our customers 

• Project integration 

• Implementing our vision and improvements 

• Reduction in lane closures 

• Faster incident response times 

This role will suit someone from a performance improvement background transferrable skills and experiences, including:  

• You will have a proven track record of process improvement  

• A background in high performance management 

• Experience can come from a range of relevant sources including, but not limited to, manufacturing, mining, transport, etc. 

• A health and safety focus 

If you meet some of these requirements, but not all, we encourage you to submit your application.  

With a career at Transurban, you’ll enjoy a range of benefits, including:   
  

• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year   

• 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, with Superannuation paid during unpaid leave as well 

• Learning and development opportunities to support your career interests  

• Health and wellbeing support—access to Headspace and our EAP program, wellness facilities, and more  

• Share offers and insurance benefits  

• Social activities, community give-back programs and paid volunteer days  

We offer a range of flexible working and leave options, so you can balance your work and life commitments and interests. Have a conversation with us about how this could work for you.   
  

We embrace diversity with a foundation of safety, wellbeing and inclusion; where everyone belongs. We treat everyone with fairness, consideration and respect, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspective, and experience – whether they work for us or not. We want to ensure everyone feels comfortable and safe to express ideas, questions and concerns.